Community Manager-Lease

Overview

Join to apply for the Community Manager-Lease-Up role at Panther Residential Management
.

We are looking to hire a dynamic leader with at least 3 years of lease-up experience to lease up and manage this under development class A community. Prior lease-up experience is required. Entrata experience is a plus.

Core duties and responsibilities include the following. Other duties may be assigned.

• Manages a high quality on-site staff through implementation of effective recruitment, training, motivation and development programs.
• Directs efforts to ensure all purchasing guidelines are followed including timely entry of purchase orders and approval of invoices.
• Ensures administrative associates achieve the highest standards regarding shopping report scores.
• Enforces resident retention and service request follow-up programs.
• Implements and monitors effective lease renewal programs.
• Monitors an effective preventative maintenance program to monitor service request turnaround and ensures the responsiveness of the maintenance staff.
• Ensures that an adequate number of units are market ready.
• Promotes and teaches safe work practices among on-site staff and ensures all safety programs are implemented and followed.
• Maintains product knowledge of community and competitive communities through consistent evaluation of market conditions and trends. Ensures leasing staff develops similar knowledge
• Directs efforts to implement sales and marketing plans, which effectively maximize rental income and results in high occupancy.
• Shows, leases, and moves in prospective residents.
• Achieves the highest possible net operating income through the implementation of effective cost control and revenue improvement programs.
• Establishes and implements leasing goals, while monitoring an effective lease expiration program.
• Evaluates and recommends changes on rent/pricing strategies, and ensures websites and printed material are accurate and updated.
• Analyzes operational information for impact on NOI, identify trends and recommend appropriate strategies and adjustments.
• Maximizes rental income while minimizing expenses through effective planning and control.
• Develops yearly operating budgets/forecasts and sales/marketing plans. Accurately prepare and conveys all operational and financial data to the Regional Manager in a timely manner.
• Works with the owners to identify community goals and objectives. Be responsive and receptive to owners' needs, goals, and objectives.
• Monitors all income, including delinquencies.
• Monitors the timely receipt and reconciliation of rent collections and ensure landlord/resident statutes are followed.
• Analyzes and evaluates monthly and/or quarterly financial statements. Writes clear and concise owner's reports to substantiate the analysis.
• Participates in company training classes and meetings as required.
• Assists regional manager with management functions, new community transitions and other responsibilities as required.
• Communicates effectively with staff members and ensure compliance with Panther Residential Management standards.
• Communicates effectively with other Panther Residential Management associates to ensure cooperation between departments and communities.
• Ensures written communication to residents is professional and timely.
• Communicates effectively with owners, residents, and on-site associates.
• Conducts productive meetings, manages resident expectations, keeps other informed about property issues; adapts to respond to changing priorities.
• Performs and documents appropriate associate evaluations including, but not limited to, performance reviews and corrective action reviews, and termination paperwork.
• Prepares and ensures staffing schedules are consistent with community needs.
• Participates in company training classes and meetings as required.
• Provides training and motivation to leasing staff and ensure group training sessions are conducted as needed.
• Assists and ensures all customer complaints are handled promptly and appropriately.
• Ensures timely completion of all salary, bonus, and compensation paperwork, in addition to adherence to company standards for payroll and overtime…