Director of Human Resources

Under the supervision of the Chief Executive Officer (“CEO”), the Director of Human Resources (“DHR”) will provide administrative oversight, expertise, and leadership for developing and executing human resource strategy in support of Waterfall Community Health Center’s (“WCHC”) mission, business plan, and strategic direction. The DHR performs Human Resources-related duties at a professional level, with a high degree of independence and critical thinking.

This position works closely with the Senior Leadership and Management team and will be a thought partner in exploring ways Human Resources can meet the needs of our Waterfall family. This role supports and provides hands-on assistance to all staff to support their understanding and processing of benefits and enrollment and be responsible for ensuring compliance with all state and federal regulations, audit requirements, and reporting.

Responsibilities include the strategy, development, and implementation of innovative Human Resources programs that include collaboration with strategic business partners and directs Human Resources towards its primary objectives. The DHR may be assigned additional Human Resources-related staff supervision as services and operations expand, based upon function. The DHR provides confidential support for the Chief Executive Officer (“CEO”) and members of the Senior Leadership Team (“SLT”).

This position may be asked to work at other clinic sites as needed. Waterfall Clinic, Inc. dba Waterfall Community Health Center is an integrated patient-centered primary care clinic serving insured and uninsured children and adults with a special emphasis on care for persons who experience barriers to accessing care due to income, language, cultural, and social barriers. This position will support mission and goal achievement, organizational quality, and patient-centered medical home philosophy.

• Adhere to the spirit of WCHC to remove barriers to care and our mission statement while performing assigned duties.
• Demonstrate the core values of integrity, respect, accountability, compassion, partnership, and collaborative communication.
• Develop organizational strategies by identifying and researching Human Resource issues, contributing information, analysis, and recommendations to organizational strategy and direction.
• Establish Human Resources objectives.
• Implement Human Resources strategies by establishing department accountabilities, including talent acquisition, staffing, employment processing, compensation, health and welfare benefits, training and development, records management, safety and health, succession planning, employee relations and retention, FLSA/EEOC/BOLI and other state and federal regulations compliance, and labor relations.
• Develop, implement, interpret, and ensure consistent application of Human Resources strategies, guidelines, and programs.
• Create and lead Human Resources practices and objectives that will provide an employee-oriented, high-performance culture that emphasizes innovation, high standards, goal attainment, and the development of a top-performing and innovative workplace.
• Collaborate with Chief Financial Officer (“CFO”)/Finance Staff to maintain compliance for employee benefits, retirement, salary adjustments, personnel cost control, and other related employee cost center activities; assists Plan Administrator.
• Manage and enhance Human Resources in coordination with our payroll software company.
• Assume primary responsibility for personnel, supervisory, and staff medical files retained; file all documents accurately and on a timely basis; ensure local, state, and federal law compliance.
• Promptly respond to all employment verifications.
• Ensure that all compliance posters at agency…