Guest Experience, Restaurant​/Food Service

Guest Experience Team | Front of House & Drive-Thru - $19.00 to $19.50 per hour(Must be 16 years of age or older)
Do you love talking to people, have a great smile, and thrive when things are moving fast? This is the job for you.

We are looking for outgoing, dependable, and energetic team members to join our McDonald's family on our Guest Experience Team. This is a people-first role — if you're at your best when you're engaging with guests, communicating with a team, and keeping things moving, you'll fit right in.

This is not primarily a kitchen position. We need friendly, confident communicators who enjoy being the face of our restaurant.

The Role On our Guest Experience Team, you are the heartbeat of our guest interactions. You will be responsible for creating a welcoming, efficient, and feel-good experience for every guest — whether they're at the counter, in the drive-thru, picking up curbside, or sending a delivery courier on their way.

What You'll DoGreet and engage guests with a warm smile and friendly attitude — every single time

Take orders accurately at the counter, drive-thru, or kiosk, and guide guests through the ordering process

Barista-style beverage preparation — crafting and presenting drinks with care and consistency

Assemble and present orders with speed and accuracy for Drive-Thru, Curbside, Lobby and Delivery handoffs

Hand off delivery orders to couriers efficiently and professionally

Assist guests at self-ordering kiosks and ensure they have everything they need Check in with guests after they receive their food to ensure satisfaction

Ensure kids receive a special treat and that families feel taken care of Handle guest concerns with professionalism, patience, and a positive attitude

Communicate with the kitchen team to provide feedback and keep service running smoothly

Light dining area maintenance to keep the guest environment clean and welcoming

What We're Looking For Outstanding communication skills — this role requires constant, confident interaction with guests and teammatesA genuine, positive attitude and a great smile you're not afraid to use Dependable and punctual — your team counts on you to show up, on time, ready to go Ability to thrive in a fast-paced environment while staying calm and focusedA team player who communicates well and supports those around them Eagerness to learn, grow, and advance — we love promoting from within

What We Offer Competitive pay Flexible scheduling to fit your life College tuition assistance

High school completion programs

Valuable, real-world job skills and leadership training

Real opportunities for advancement into management

We'll teach you our systems — you bring the attitude and the smile.

If you're dependable, love people, and want to grow with a team that supports you, apply today. Make your move.

You must be 16 years of age or older to apply. We are an Equal Opportunity Employer.

This job posting contains some information about what it is like to work in a McDonald’s restaurant, but it is not a complete job description. People who work in a McDonald’s restaurant perform a number of different tasks every day, and this posting does not list all of the essential functions of this job.

Important Notice to Applicants This job posting is for a position at a McDonald's restaurant that is independently owned and operated by a franchisee — not McDonald's USA. The franchisee is a separate company and separate employer from McDonald's USA.By applying, you acknowledge the following:

You are applying to work for an independent franchisee, who holds a license to use McDonald's logos and food products.

All employment decisions — including hiring, firing, discipline, supervision, staffing, and scheduling — are made solely by the franchisee.

Any information you provide in this application will be submitted directly to the franchisee for the purpose of processing and evaluating your application.

McDonald's USA will not receive a copy of your application and will have no involvement in any employment decisions made regarding your candidacy.

For questions about privacy practices, please contact the franchisee organization directly.