Account Manager

We are looking for a Account Manager to join our growing team of like-minded tech people. Should you choose to accept, your responsibilities will encompass:
Sales (50%) Consult with Purchasing Team to provide quotations for service within the product/services and price ranges defined by the business. Production of contracts for services including liaison with legal functions where required Identify and grow opportunities and collaborate to ensure growth attainment in line with defined targets. Complete key vendor pre-sales certifications. Ensure all sales opportunities are logged in CRM and are kept up to date Attendance and participation at internal sales meetings Complete key vendor pre-sales certifications Attend networking events, webinars, seminars and exhibitions as and when required Client Relationship Management (45%) Manage and maintain relationships with assigned clients Operate as the lead point of contact for any and all matters specific to your customers Build and maintain strong, long-lasting customer relationships with multiple client stakeholders Hold regular reviews with clients in accordance with Account Management Procedure, including on-site days/visits where necessary Plan, document and present IT strategies for each client highlighting key recommendations Cover for other Account Managers during periods of leave/sickness Completing administrative work as required Competently discuss complex technical requirements with clients Ensure the timely and successful delivery of our solutions according to customer needs and objectives.

Liaise with technical teams to design and develop tailored IT solutions that meet the clients needs Provide feedback to technical technical teams based on clients needs, aiding in the continuous improvement of the solutions offered Project Management (5%) Prepare informative project handovers to the Implementation team Customer service is paramount to us, which is why we only look for candidates with excellent customer facing skills and the ability to communicate effectively.

Your friendly tech-savviness will truly shine here. razorblue requirements:
We know its unrealistic to find someone who ticks all of these boxes (extra points if you do), which is why we seek those eager to develop over time through our development resources and peer learning. If this aligns with your own personal growth mindset, we would love you to apply. Must hold full clean UK Driving Licence Strong communication, presentation, and relationship-building skills Excellent time management, organised, and attention to detail Adaptable and proactive approach to evolving client needs Proficiency with Microsoft Office suite Must be able to deal with technical product information Excellent proven IT background, ideally for a Microsoft Partner/Managed Service Provider Ability to persuade, influence and negotiate effectively at all levels within and outside the organisation.

Well versed in managing a busy workload and adhering to deadlines. Excellent conversational fluency in English is required to clearly explain complex technical issues Continuous learning and development are central to our culture, and we heavily invest in elevating our people, not just hiring those already at an expert level. razorblue gives:
Working for an IT partner isnt for the faint hearted, it requires drive, passion for technology, collaboration, and a drive to innovate. If you want to learn more about the IT domain as a whole or specialise in one particular area, you can do that here. We are not looking for the most qualified people, but people who have a true drive to learn and a passion for the technology sector.

Our learning and development opportunities, paired with our teams drive for learning, resulted in 34 promotions being granted in 2022. We operate a hybrid working policy across most roles and often get asked why we havent made the decision to go fully remote For us, natural learning opportunities are invaluable and office working enables this and has also inspired our collective culture of teamwork.

Our other benefits include:
Base salary of £32,000-£36,000 per annum depending on skills and…