Wellbeing Engagement Manager

Benefits & Wellbeing Engagement Manager – Choice Hotels International

Join us to apply for the Benefits & Wellbeing Engagement Manager role at Choice Hotels International.

The Benefits & Wellbeing Communications Manager leads the execution and continuous improvement of Choice Hotels’ benefits and wellbeing programs. This role is responsible for delivering exceptional associate support through the administration of benefits programs, coordinating wellbeing initiatives, and managing clear, timely communications. The role partners cross‑functionally across HR—including Corporate Communications, Belonging, and external vendors—to deliver a best‑in‑class associate experience and shape the associate experience through impactful communications and holistic wellbeing initiatives.

Ready to make a real impact? This is a mission to energize and empower associates to take full advantage of programs designed to help them thrive.

• Serve as the primary escalation point for complex associate inquiries regarding benefits (medical, dental, vision, life, disability, HSA, FSA, 401(k), etc.) providing exceptional customer service.
• Oversee benefits onboarding, changes, terminations, and retirement processes, ensuring compliance and accuracy.
• Lead the design, implementation, and evaluation of company‑wide wellbeing initiatives (physical, mental, and financial health).
• Manage annual health fairs, wellness events, and the ongoing wellness calendar.
• Develop and execute a comprehensive communications strategy for benefits and wellbeing programs.
• Partner with Corporate Communications to ensure consistent, clear, and engaging messaging across all channels.
• Collaborate with Belonging team to integrate Belonging and Wellbeing initiatives seamlessly and deliver on Choice’s employer brand.
• Ensure all programs comply with federal, state, and local regulations (HIPAA, PPACA, ERISA, COBRA, FMLA, Section 125, etc.).
• Manage relationships with benefits and wellness vendors and monitor service levels.

• Minimum 5 years of progressive experience in benefits administration, communications, and/or wellbeing program management.
• Demonstrated experience managing cross‑functional projects and leading initiatives.
• Proficiency in HRIS systems and Microsoft Office Suite.
• Strong knowledge of benefits regulations and best practices.
• Excellent written, verbal, and interpersonal communication skills.
• Strong analytical, organizational, and project management skills.
• Ability to work independently and collaboratively in a fast‑paced, changing environment.
• Commitment to upholding company values.
• Bachelor’s degree in HR, Business, Communications, or related field or equivalent combination of education and work experience.

The salary range for this position is $112,000 – $125,000 annually. In addition, the role is eligible for an annual bonus based on the terms of Choice's Management Incentive Plan (MIP).

Candidates must reside in the Washington, D.C. metro area and commit to a hybrid work schedule: four days per week onsite at Pike & Rose headquarters in North Bethesda, Maryland, and one day working remotely from home.

• Competitive compensation and benefits, including medical, dental, and vision coverage
• Leave and paid time‑off for holidays, vacation, personal, family, volunteer, sick, jury duty, bereavement, military, and religious observance
• Financial benefits for retirement and health savings
• Employee recognition programs
• Discounts at Choice hotels worldwide

Choice Hotels International, Inc. (NYSE: CHH) is one of the largest lodging franchisors in the world with 7,500 hotels in 45+ countries. Our commitment to quality, innovation, and employee wellbeing drives everything we do. We believe tomorrow will be even better than today—for associates, our company, and our franchisees.