Customer Experience Lead: Insights-Driven
Listed on 2026-10-16
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Customer Service/HelpDesk
Customer Success Management, Customer Service Rep
Philips is seeking a Customer Experience Manager to lead end-to-end consumer research and insights initiatives, shaping product, service, and experience decisions across Philips and competitor products. You will translate feedback into actionable recommendations and partner with global, agile teams to ensure a consistent customer journey.
The role requires 2+ years managing consumer care tools for high-volume products, a design/CS background, and strong communication skills.
We are seeking a motivated Customer Experience Lead:
Insights-Driven Growth to join Philips in Bothell, WA, United States.
This is a great opportunity to take on the Customer Experience Lead:
Insights-Driven Growth role at Philips.
As a Customer Experience Lead:
Insights-Driven Growth, you will play an important part at Philips in Bothell, WA, United States.
We invite applications for the Customer Experience Lead:
Insights-Driven Growth position located in Bothell, WA, United States.
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