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RedHat OpenStack Platform
Job in
North Bothell Area, Snohomish County, Washington, 98021, USA
Listed on 2026-10-08
Listing for:
TechDigital Group
Full Time
position Listed on 2026-10-08
Job specializations:
-
IT/Tech
IT Support
Job Description & How to Apply Below
Clearance required:
Secret Clearance
Java + CI D + OSP 16.1 experience is required
- (1.) To independently resolve tickets and esnure that the agreed SLA of ticket volume and time are met for the team.
- (2.) To provide support for on call escalations orL3 level support and doing incident and problem management
- (3.) Work on value adding activities such Knowledge base update and management, Training freshers, coaching analysts and conducting interviewsor participation in hiring drives.
- (4.) To adhere to quality standards, regulatory requirements and company policies
- (5.) To ensure positive customer experience and CSAT through First Call Resolution and minimum rejected resolutions or Reopen Cases
- (6.) To participate or contribute on EN business in creation of proposals to drive Service improvement plans.
Consider building your career as a Red Hat Open Stack Platform at Tech Digital Group.
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