More jobs:
Inside Sales/Call Center Representative
Job in
North Bothell Area, Snohomish County, Washington, 98021, USA
Listed on 2026-10-09
Listing for:
Zohorecruit
Full Time
position Listed on 2026-10-09
Job specializations:
-
Sales
Inside Sales, Sales Development Rep/SDR, Customer Success Management, Sales Associate/Assistant -
Customer Service/HelpDesk
Customer Success Management
Job Description & How to Apply Below
Bothell, United States | Posted on 10/05/2026
Harley Exteriors has served homeowners across Western Washington for over 24
years, providing high-quality windows, doors, and gutter protection solutions. We’re
growing our call center and looking for driven representatives tohelp convert inbound
As an Inside Sales / Call Center Representative, you’ll bethe voice of Harley Exteriors,
speaking with homeowners who have already expressed interest in our services. Your
focus is to build rapport, qualify the opportunity, and schedule appointments for our
What You’ll Do- Make outbound calls to homeowners through warm leads — no cold prospecting
- from scratch
- Answer inbound calls and provide excellent customer service
- Educate prospects on Harley’s window, door, and gutter solutions in a
- brief, conversational format
- Qualify interested homeowners and schedule appointments forour Sales
- Representatives
- Meet and exceed daily and weekly KPIs — dials per day,appointments set,
- demos issued, and quality scores
- Overcome objections and maintain a positive, high-energy presence on the
- phone
- $22/hr base + performance bonuses — top performers can earn upto $25/hr–$35/hr+
- Bi-weekly and monthly bonus structure based on demos and revenue
- Additional SPIFF opportunities and cash competitions
- Full Benefits Package — Medical, Dental, Vision, 401k with 3% match, and PTO
- Paid training and hands-on mentorship from experienced call center leaders
- Supportive, competitive team culture built on accountability and recognition
- Strong communication skills — clear, confident, and upbeat onthe phone
- Resilient and positive attitude — comfortable with high call volume and handling
- Sales mindset — ability to build rapport, qualify, and set quality appointments
- Basic computer literacy — comfortable navigating CRMs, dialing systems, and
- Ability to adapt and thrive in a fast-paced call center environment
- Ability to submit to and pass a background check
- Outbound call center, sales, or collections experience preferred (home improvement
- 5x8 shift options
- Hours of operation:
- Monday – Thursday: 8:00 AM – 8:00 PM
- Friday: 8:00 AM – 7:00 PM
- Saturday: 8:00 AM – 4:00 PM
- Must be available to work at least one weekend day perweek
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