Client Benefits Specialist
Listed on 2025-12-02
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Healthcare
Healthcare Administration, Medical Billing and Coding
Overview
Client Benefits Specialist role at BHcare
BHcare is a Certified Community Behavioral Health Clinic providing comprehensive services for individuals and families facing mental health, substance use, and domestic violence challenges. We believe that every client deserves seamless access to quality care — and our Benefits Specialists play a key role in making that happen.
Are you detail-oriented and passionate about helping others access the care they need? If you are an experienced healthcare professional with a strong understanding of insurance authorizations, benefit verification, and payer coordination processes, BHcare is seeking a Client Benefits Specialist to join our team and oversee client financial operations across our network of clinics.
What You’ll Do (Responsibilities)- Verifying insurance coverage, benefits eligibility, and financial information
- Preparing and maintaining service authorizations for multiple payer sources
- Supporting clinicians with authorization paperwork and updates in the electronic health record (EHR)
- Monitoring authorizations and claims to ensure continuity of care and timely payments
- Communicating with clients about financial responsibilities and coordinating payment arrangements
- Collaborating with administrative staff to maintain smooth clinic operations
- Building strong relationships with payer sources to streamline approvals and resolve issues
- High School Diploma or GED
- Minimum of two years professional experience
- Knowledge of managed care organizations, specifically benefit limits and treatment authorizations is a plus
- Knowledge of third-party medical billing
- Superior written and verbal communication skills
- Proficiency in Microsoft 365; ability to navigate an electronic health records system (EHR)
- Be part of a mission-driven organization improving access to care for vulnerable populations
- Collaborative, supportive environment with opportunities for growth
- Valuable experience in healthcare administration, insurance verification, and revenue cycle management
- Training, supervision, and professional development opportunities
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