Accounts Receivable Collector- North Brunswick, NJ

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Office
- Hourly And Salary Full Time KW Rastall - North Brunswick, North Brunswick Township, NJ, US

2 days ago Requisition

ACCOUNTS RECEIVABLE COLLECTOR

K.W. Rastall Oil is seeking an
Accounts Receivable Collector for our North Brunswick, NJ office. This position is responsible for monitoring customer accounts, collecting past-due balances, and resolving payment discrepancies while maintaining positive customer relationships. The AR Collector will work closely with Sales and the General Manager to keep accounts within established payment terms.
This role is in-office 5 days a week
.

• Review accounts receivable aging reports daily to identify overdue balances and monitor compliance with payment terms.
• Contact customers by phone and email to collect past-due payments and follow up on payment commitments.
• Monitor rejected bank drafts and declined credit card payments and promptly contact customers to resolve payment issues.
• Escalate unresponsive customers and delinquent accounts to the appropriate Sales representative and General Manager.
• Recommend account holds to Sales and the General Manager when balances remain past due, consistent with company procedures.
• Encourage customers paying by check to transition to ACH payments and assist with the enrollment process.
• Research and resolve payment discrepancies, short payments, and invoice disputes in coordination with the appropriate departments.
  Issue credit memos in Great Plains in accordance with company approval procedures.
• Complete customer credit requests in accordance with company procedures.
  Maintain accurate records of collection activity, customer communications, and payment commitments.
• Perform other duties as assigned.

Qualifications

• Two years of accounts receivable collections experience preferred.
• Strong customer service skills and the ability to communicate professionally and confidently by phone and email.
• Willingness and ability to make regular outbound collection calls.
• Strong attention to detail, organizational skills, and follow-through.
• Ability to research discrepancies, resolve problems, and manage competing