Business Office Manager

Location: North Canton, OH (220 Applegrove Street Northeast)

Company: North Canton Nursing & Rehab

Job Type: Full-Time

At North Canton Nursing & Rehab
, we are dedicated to revolutionizing care delivery. As a dynamic and innovative healthcare organization, we pride ourselves on providing a supportive, resident-centered environment. We are looking for a highly organized and detail-oriented Business Office Manager to join our administrative team and play a vital role in our ongoing success and operational excellence.

The Business Office Manager ensures the smooth, efficient day-to-day operation of our business office functions, provides exceptional support to our clinical and operational teams, and helps drive our facility's financial health and growth. If you are a results-driven professional with a passion for exceptional customer service and healthcare operations, we want to hear from you!

• Financial Operations: Manage day-to-day business office functions, including financial reporting, budgeting, and forecasting.

• Team Leadership: Supervise, coach, and support administrative staff to ensure high performance and top-tier customer satisfaction.

• Compliance & Policies: Develop and implement business office policies and procedures in strict compliance with regulatory requirements and organizational standards.

• Cross-Department
  
  Collaboration:
  
  Partner closely with clinical and operational teams to ensure seamless communication and integrated workflows.

• Revenue Cycle Management: Analyze financial data to develop strategies that improve revenue cycle performance, reduce costs, and enhance profitability.

• Customer Relations: Cultivate and maintain positive, professional relationships with residents, families, and healthcare providers.

• Education: Bachelor’s degree in Business Administration, Healthcare Administration, or a related field (or equivalent professional experience).

• Experience: Minimum of 2 years of experience in a healthcare-related business office setting, with a strong focus on financial management and operations.

• Skills:

  • Strong analytical and problem-solving abilities in a fast-paced environment.

  • Excellent communication and leadership skills.

  • Proficiency in Microsoft Office Suite and Electronic Medical Records (EMR) systems.

• Competitive salary commensurate with experience

• Comprehensive benefits package (Medical, Dental, and Vision insurance)

• Paid Time Off (PTO) and paid holidays

• Retirement savings plan options

• Professional growth, career development, and mentorship in a supportive environment