Fuel Operations Specialist

The Fuel Operations Specialist supports the day-to-day administration and operational effectiveness of the company’s fuel programs, including fuel cards and bulk fuel. The position works closely with terminal management, fuel suppliers, maintenance locations, and internal business partners to ensure fuel availability, accurate transactions, timely reconciliation, and resolution of fuel-related issues.

Job Details:

Job Location:

North Canton, OH 44720, Position Type:
Cont Improvement, Travel Percentage:
None, Job Shift: 8hr, Job Category: NA, Position Summary

• Process and support fuel-card activations and other fuel-card account maintenance activities.
• Respond to driver inquiries and assist with resolution of fuel-card issues.
• Process per diem and money-code requests associated with driver and operational needs.
• Monitor and provide fuel-card status reporting for applicable business groups.
• Research and assist with the resolution of suspected fuel-card fraud alerts.
• Coordinate upcoming fuel-card expiration requirements with terminal management and the fuel-card provider.
• Support the addition of fuel locations to the company's fuel network as operational needs change, including acquisition-related requirements.
• Assist with ongoing maintenance of the fuel network to help ensure appropriate fueling access and coverage.
• Reconcile fuel-related invoices and transactions, including money codes, per diems, and fuel-card transactions.
• Support other fuel reconciliation activities as required.

• Prepare and transmit fuel orders for scheduling based on operational fuel requirements.
• Reconcile bulk-fuel deliveries and identify discrepancies requiring follow-up.
• Assist with sourcing new fuel suppliers when operational needs require additional or alternative supply.
• Support supplier relationships and fuel network expansion activities.
• Coordinate tank repairs and other fuel-site equipment needs, including tank monitoring and fuel-dispensing equipment.
• Troubleshoot operational issues involving card readers, tank-monitoring equipment, or related fuel-site systems.
• Support winter additive ordering for shop locations to maintain adequate supply during seasonal operations.

• Support reconciliation of invoices associated with IFTA filing.
• Perform end-of-month bulk-fuel inventory reconciliation.
• Research fuel transaction, invoice, delivery, or inventory discrepancies and coordinate resolution with the appropriate internal or external parties.
• Maintain accurate fuel-related information and supporting documentation necessary for operational and financial reconciliation.

• Serve as a resource to terminal managers, drivers, shops, suppliers, and other internal stakeholders regarding fuel-related operational needs.
• Coordinate with third-party fuel and payment providers to resolve service, transaction, account, and equipment issues.
• Identify recurring fuel-related issues and escalate or coordinate corrective action as appropriate.
• Support changes to the fuel network resulting from acquisitions, operational changes, or new fueling requirements.
• Provide backup and cross-functional support across fuel-card and bulk-fuel activities to promote continuity of fuel operations.

• High school diploma or equivalent required; associate or bachelor’s degree in business, supply chain, accounting, operations, or a related discipline preferred.
• Previous experience in transportation, fuel management, accounts payable, purchasing, fleet operations, or a related operational environment preferred.
• Experience working with transaction reconciliation, invoices, suppliers, or…