Customer Sales & Service Representative

North Canton TV & Appliance

Job Summary

North Canton TV & Appliance is looking for a Customer Sales and Service Representative to join our team. This position plays a key role by working in Sales, assisting with Scheduling & Service requests. Exemplifying our code of values, you show respect and courtesy to all customers and employees. This position is right for you if you are self-motivated, energetic, and enjoy helping people.

Ideally you are driven to provide the highest level of customer service and satisfaction and able to effectively manage a variety of situations on a day-to-day basis.

Responsibilities

• Help in Sales of Appliances & Consumer Electronics
• Help maintain the Sales Showroom
• Receive incoming calls in a professional and courteous manner
• Assist in various aspects of Receiving and Deliveries
• Perform marketing and sales functions to sell additional work and earn business
• Complete work orders, return customer calls, and respond to customer complaints
• Perform other duties as needed which may include cross-training in related positions

Qualifications

• Minimum one year of experience in working with the public
• Strong written and verbal communication skills
• Detail-oriented with strong data entry skills
• Team player who can work independently
• Flexible scheduling; must be able to work Saturdays
• Growth and Career Advancement Opportunities

Compensation: $16.80 per hour