Medical Assistant II: Specialty Office

New rates of pay & $2,000 sign‑on bonus available; bonus paid in full with first paycheck; full‑time, 40 hours/week; variable day shift; onsite.

Summary:

The Medical Assistant II role provides proficient‑level clinical and administrative support for patients under the direction of a provider and/or licensed nurse, and assists with training needs within scope.

• Prepares patients for examination; takes and records vital signs; performs phlebotomy as needed; administers medications as directed by the providers according to policy and procedure.
• Collects data that contributes to the assessment and evaluation of individualized care and needs of assigned patients, including discharge plans, under the direction of the licensed nurse.
• Collects, processes, and submits laboratory specimens in accordance with policy and procedure.
• Communicates patient findings and pertinent information to the provider and/or licensed nurse using appropriate communication/documentation processes.
• Accurate and timely documentation of care within EPIC system.
• Performs point‑of‑service activities such as appointment scheduling, visit preparation, co‑payment collection and patient tracking as needed.
• Performs clinical duties that are department specific such as POCT, hearing and vision screenings, and any other procedures.
• Performs routine tasks and general office duties such as faxing, copying, filing, etc. as needed.
• Cleans, stocks, and prepares examination rooms.
• Develops and maintains positive relationships with patients, families, and colleagues.
• Triage work‑related issues with little assist from proper hierarchy.
• Actively participates in departmental process improvement projects.
• Follows safety policies and procedures in the delivery of care to assure a safe environment for patients, families, and other staff members.
• Other duties assigned.

• Experience in phlebotomy is preferred.
• Knowledge of and experience in medical terminology is required.
• Experience working in a healthcare environment is preferred.
• Experience working in Microsoft Office (Outlook, Excel, Word) or similar software is required.
• Experience working in electronic medical record (i.e., EPIC) or similar software is preferred.

• Education:
  
  High school diploma or equivalent is required.
• Completion of an approved (valid) medical assistant program, EMT program, or paramedic program is required.
• Certification:
  Basic Life Support (BLS) training from the American Heart Association is required.
• Certification:
  Medical assistant certification preferred.
• Years of relevant experience:
  No experience required.
• Years of experience supervising:
  None.

Full time.
FTE: 1.000000
Status:
Onsite.