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Onsite IT Support Technician

Job in North Canton, Stark County, Ohio, 44720, USA
Listing for: NSC Global
Full Time position
Listed on 2025-12-31
Job specializations:
  • IT/Tech
    IT Support, HelpDesk/Support
Job Description & How to Apply Below

Join to apply for the Onsite IT Support Technician role at NSC Global
.

Overview

NSC Global is a trusted IT services and solutions provider supporting some of the world’s largest enterprises in their digital transformation. We deliver innovative, scalable and secure technology solutions that keep businesses running smoothly across global environments.

Role Overview

This is an onsite IT support role ideal for candidates with experience in end user computing. You will be the first point of contact for technical issues at the customer location, helping users resolve hardware and software problems and ensuring a smooth day-to-day operation.

Responsibilities
  • Primarily support end user devices such as the following:
    • Microsoft products (e.g. Windows 11, Microsoft Outlook)
    • iPhone configuration
    • Intune
    • Team Viewer
    • Excellent communication skills
    • Network knowledge
    • WIN
      11 Imaging
    • Local and network printer knowledge
    • Active Directory
    • Microsoft Teams
    • IT Asset Inventory
    • Thermal printer support
    • Handheld Scanner support
    • Video Conferencing equipment
    • Experience in Service Now ticketing system
    • Previous experience supporting IT in a plant environment

NOTE:

Wearing of steel‑toed shoes required.

Qualifications Technical Skills
  • Good understanding of PC and printer hardware
  • Experience with Microsoft Windows operating systems
  • Familiarity with standard office applications (Microsoft Office, etc.)
  • Networking knowledge (TCP/IP, Wi‑Fi, VPN)
  • Exposure to ticketing tools (Service Now)
Non‑Technical Skills
  • Strong customer service mindset
  • Ability to multitask and prioritize in a busy environment
  • Clear verbal and written communication
  • Willingness to learn and develop new technical skills
  • Reliability, professionalism and a hands‑on working style
Additional Qualifications
  • Technical college diploma or equivalent in computer science or related field
  • A+ Certification (or willingness to obtain)
  • OEM certifications (Dell, HP, Lenovo, Lexmark, IBM) are an advantage and may be required depending on assignment
Why Join NSC Global?
  • Work with leading global enterprises
  • Opportunities for training, certification and career growth
  • A supportive, international team environment
  • Real hands‑on experience in diverse customer environments

If you want a role that combines learning, hands‑on work and real impact, we’d love to hear from you.

Seniority Level

Entry level

Employment Type

Full‑time

Job Function

Information Technology

Industries

IT Services and IT Consulting

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