Associate Travel Agent; In-Store Sales

2 days ago Be among the first 25 applicants

Bring Your Sales Expertise to an Exciting Career in Travel!

Do you love exploring new places and sharing your experiences? At AAA Club Alliance
, we’re looking for enthusiastic, sales‑driven individuals who want to help others create unforgettable travel experiences. Whether you're a seasoned travel professional or just starting, if you excel in sales and customer service, have a passion for learning, and embrace new technology, this role is for you!

For over 100 years, we've been the go‑to travel experts, continually evolving to meet the needs of modern travelers. Join a dynamic sales team known for providing world‑class service while you make our clients’ travel dreams come true.

• Craft unforgettable domestic and international travel experiences—cruises, land tours, flights, hotels, and more.
• Use your personal travel experiences to inspire and guide clients.
• Build long‑term relationships, turning first‑time clients into loyal travelers.
• Leverage AAA’s established travel strategy to maximize success and achieve your sales goals.
• Process bookings, payments, and travel documentation while ensuring compliance with ARC, DOT, and AAA policies.
• Educate clients on AAA benefits, including exclusive travel perks and the AAA‑branded credit card.
• Resolve client concerns under management guidance.
• Attend promotional events, training, and familiarization trips to stay ahead in the industry.

• Training & Growth:
  We invest in your success with expert‑led training, coaching, structured learning, mentorship, and required licensure. Advance to a Travel Advisor role and beyond to Senior Travel Advisor level.
• Exclusive Perks:
  Company‑sponsored IATAN cards for travel discounts and personal travel opportunities at exclusive rates.
• Paid Educational Trips:
  Explore destinations firsthand and build your expertise.
• No Sundays:
  Enjoy a consistent schedule with Sundays off.
• Convenient Hours – Monday 9 AM to 6 PM, Tuesday‑Friday 9 AM to 5 PM, Saturday 9 AM to 12 PM (37.5‑hour work week).

Store

Location:

4895 Portage St NW North Canton, OH 44720

• Base Salary: $14.73 to $22.94 per hour, adjusted based on experience and location.
• Monthly
  
  Incentives:
  
  Average payout $550–$1,500 per month.
• Paid Time Off: 3+ weeks accrued in your first year.
• Full Benefits Package:
  Medical, dental, vision, retirement plans, and more.

• Education:
  
  High school diploma or equivalent (Associate’s degree or travel school graduate preferred).
• Experience:
  • At least 1 year of retail experience required.
  • Minimum of 1 year of experience as a retail/leisure travel agent or comparable travel experience preferred.
• Skills:
  
  Excellent communication and customer service skills, strong organizational ability, proficiency with travel booking systems, web‑based applications, and a working knowledge of geography.
• Certifications:
  
  Certified Travel Associate (CTA) designation required within 2 years of hire.
• Satisfactory Background:
  Successful pre‑employment and post‑employment screening, including criminal, drug, and other required checks. Ability to obtain necessary membership license as required.

At AAA, we’re passionate about travel, exceptional service, and career growth. If you're ready to turn your love of adventure into a fulfilling career,
apply today!

• Medical, Dental, and Vision plan options.
• Up to 2 weeks Paid parental leave.
• 401(k) plan with company match up to 7%.
• 2+ weeks of PTO within your first year.
• Paid company holidays.
• Company‑provided volunteer opportunities + 1 volunteer day per year.
• Free AAA Membership.
• Continual learning reimbursement up to $5,250 per year.
• And MORE! Check out our Benefits Page for more information.

ACA is an equal opportunity employer and complies with all applicable federal, state, and local employment laws. We are committed to cultivating an inclusive workplace of diverse team members to support our values and serve our customers. We encourage all qualified individuals to apply.

Sales

Entry level

Full‑time

Management and Manufacturing

Consumer Services