File Coordinator

Overview

Job File Coordinator

Are you self-disciplined and respectful, don’t mind following rules, and thrive in harmonious environments? Do you avoid taking risks in favor of making cautious decisions based on past experiences? Are you the type of Coordinator who loves to communicate? Can you multi-task and still perform duties with precision, high attention to detail, and promptly?

The Job File Coordinator we want in our organization has a friendly persuasive nature that improves the vibe wherever they go. Servpro Team Starritt needs your warmth and optimism to brighten everyone’s day. We also need your attention to detail to keep us organized and hammering away. If interested in applying please complete this survey below.

• Paid time off
• Training & development

• Maintain job files from start to finish for all mitigation and construction jobs.
• Experience in the commercial cleaning, restoration industry (smoke, fire, water and mold damage) or insurance industry is preferred but not required.
• Ensure documentation and photos are complete for each job.
• Monitor job progression.
• Complete both insurance program and corporate job file audits.
• Other duties might include responding to customers, insurance adjusters and insurance program phone calls, drafting correspondence, filing and creating reports.

• Experience in a clerical/administrative role.
• Experience in the restoration industry (preferred but not required).
• Excellent customer service skills.
• Ability to multi-task and prioritize.
• Professionalism in both written and verbal communication.
• Proficient in Microsoft Office Suite.