Federal Study; On-Campus - Ticket Office Assistants

Posting Number

07163

07163

4

ECU Department of Student Involvement and Leadership is currently seeking several Central Ticket Office Assistants. This position supports the functions of the Student Centers by providing services in the Central Ticket Office. Central Ticket Office Assistants are directly supervised by the Director of the Central Ticket Office with additional direction from the Administrative Support Associate.

The Central Ticket Office Assistants are expected to fulfill the following general roles and responsibilities:

• Cash Handling:
  Be able to accurately reconcile funds taken in through sales in the Paciolan Ticketing system during point of sale transactions. Follow all established rules and procedures with regard to handling payment card information both in person and while processing mail and phone orders.
• Technical Skill:
  After training, operate the Paciolan ticketing software, and handle minor issues with ticket printers and ticketing software before escalating them to the supervisor.
• Clerical Aid:
  Be able to maintain logs, answer telephone calls, and relay messages appropriately if contact from a supervisor is required. Process outgoing mail according to established procedures.
• University Representative:
  Represent Student Life as well as East Carolina University professionally and with a positive attitude. Handle inquiries not only about ticketed events on sale but also other questions from faculty, staff and students at the Central Ticket Office and performance venues.

This is an hourly position paying $11/hr

Please upload your resume, List of References, and Federal Work Study Authorization Form online.

To be eligible for FEDERAL WORK STUDY positions, students MUST BE QUALIFIED and RECEIVE a FEDERAL WORK STUDY AWARD from the ECU Financial Aid Office (Old Cafeteria Complex, .).

East Carolina University is committed to workforce success and cultivating a culture of care for our employees. ECU prohibits unlawful discrimination and harassment based on race/ethnicity, color, genetic information, national origin, religion, sex, sexual orientation, gender identity, age, disability, political affiliation, and veteran status. All qualified applicants will receive consideration for employment without regard to their protected veteran status or disability.

Individuals requesting accommodation under the Americans with Disabilities Act Amendments Act ( ADAAA ) should contact the ADA Coordinator at  (Voice/ TTY ) or ADA
-Coordinator.

Required fields are indicated with an asterisk (*).

• * Have you been awarded Federal Work-Study by the Office of Student Financial Aid?
  • Yes
  • No