Palliative Care - Admin Assistant Job Flat Rock North Carolina USA,Administrative/Clerical

Four Seasons offers an excellent benefits package for both full time and part time eligible employees, which may include:

Competitive Salaries, Reviewed Annually
Annual Operational Performance Bonus Opportunities
$0 Employee Premiums on Medical Insurance
Annual $600 Well-Care Benefit Towards Self-Care, Childcare, Pet Care, or Elder Care
Medical & Dental Insurance Benefits First of the Month after Hire
403B Retirement Plan with Employer Match
Generous Paid Time Off Package- 20-29 Days of PTO Per Year
Up to 6 Paid Holidays
Employer Paid STD, LTD, & Life Insurance
Employer Paid Teletherapy & Telemedicine Coverage
Health & Dependent Care Flexible Spending Accounts
Up to $3k in Tuition Reimbursement Each Year

Reports To: Palliative Care Practice Manager

Status: Hourly

FT, PT, PRN: Full-Time

Shift: 40 hours; 8:00 am – 4:30 pm

Location: Flat Rock , NC

Position Summary:

Provide administrative support to the Palliative Care Team including the performance of various administrative functions such as scheduling and telephonic support. Facilitate the preparation of Monthly and Weekly reports. Provide telephone triage for incoming patient, family or Provider calls.

Work to achieve performance goals, pursue progress toward individual learning plan and demonstrate Four Seasons values and competencies
Answer, direct and document Palliative Care phone calls appropriately
Provide office support functions including word processing, filing, copying, faxing, data entry, gathering and compiling data, composing a variety of business documents, balancing and coordinating a workload for multiple projects while meeting deadlines
Gather data for and maintain various monthly and weekly tracking reports, summaries, and Performance reports. provider visits/billing/documentation
Initiate Patient/Family surveys and Referral source surveys, document and report results
Provide support to the Palliative Care clinical team as needed
Manage Volunteer Schedules and duties
Provide administrative support to Palliative Care clinic as needed
Assist with procurement of resources for patients such as DME, Prior Approvals for medications, etc

Knowledge, Skills & Abilities:

Knowledge of HIPAA privacy policies and regulations
Knowledge of electronic medical records systems
Basic data entry skills
Excellent interpersonal skills
Excellent written and oral communication skills
Ability to work under pressure to meet deadlines
Ability to take initiative and utilize innovative techniques and ingenuity
Ability to interact with various departments throughout the organization
Ability to work flexible hours, if needed
Ability to participate as a team player to coordinate projects
Ability to plan, prioritize and coordinate multiple projects

Minimum Qualifications:

Education:

High School Diploma/GED
Medical Assistant Certification Beneficial

Experience:

Three years’ experience as an administrative assistant
Demonstrated proficient computer skills with MS Office products
Demonstrated excellent customer service and communication skills

Licensures &

Certifications:

(if applicable)

Valid driver’s license and proof of automobile insurance

Summary of

Physical Requirements:

Walking, standing, sitting, bending, reaching, twisting, crouching/squatting, kneeling

Flexion/Extension of arms/wrist

Hand dexterity to include gripping, pushing/pulling and writing

Intent & Function:

All descriptions have been reviewed to ensure that only essential functions and basic duties have been included. Peripheral tasks, only incidentally related to each position, have been excluded. Requirements, skills, and abilities included have been determined to be the minimal standards required to successfully perform the duties of the position. In no instance, however, should the duties, responsibilities, and requirements delineated…