Office Technician

• Employee Type FT Non-Exempt

Office Technician – Department of Social Services

Carteret County Government is searching for an
Office Technician to assist the Department of Social Services. Do you enjoy working in a busy office setting? Do you have exemplary administrative, clerical and communication skills? If you want to join the team, an Office Technician position may be the role for you!

Office location is in Morehead City, NC

Posting expires 10/30/2026

Full-time with benefits including paid medical, dental, vision and life insurance; retirement and 401(k) plans; and, paid sick, vacation and holiday leave.

REQUIRED - Must complete pre-employment screenings including criminal background check, fingerprint background, drug test, motor vehicle report & education screening (if applicable). Offers of employment are conditional on acceptable results.

Performs basic administrative support work greeting, assisting and directing visitors; answering telephone; providing general information; typing documents; preparing and maintaining files and records.

An employee in this class performs a variety of administrative support duties for an assigned department. Work includes serving as department receptionist, data entry and document preparation, file maintenance, and providing customer service. The employee is expected to have a general understanding of the department and its services to respond to inquiries and perform the daily functions; non-routine questions or situations are referred to others.

Work is performed under direct supervision of the supervisor in the assigned department and is evaluated through observation, periodic conferences, the quality and effectiveness of work completed, and public feedback.

• Prepares and types documents.
• Acts as receptionist; greets visitors; answers telephone; provides information; forwards calls to appropriate party or takes messages; assists the public with the completion of standardized records or documents; directs visitors to appropriate party.
• Enters a variety of data into computer; screens, verifies and reconciles input data; performs edits and updates. Requires access to NC FAST software system (DSS).
• Responds to routine client inquiries regarding Eligibility and Enrollment case activities (DSS).
• May assign ePASS applications utilizing the Eligibility and Enrollment systems (DSS).
• May act as a security administrator for Eligibility and Enrollment systems (DSS).
• May receive payments related to the Eligibility and Enrollment system (DSS).
• Assists in the preparation of various documents and information to be disseminated to the public or throughout the organization.
• Sorts, indexes and maintains files; maintains records on customer requests.
• Receives citizen inquiries, complaints and service requests and resolves them within the framework of established policies and procedures or forwards to appropriate party for disposition.
• Receives, sorts, processes and distributes incoming and outgoing mail.
• Operates a variety of standard office equipment.

• P erforms related duties as required.

• General knowledge of business English, spelling and arithmetic.
• General knowledge of County and departmental programs and policies.
• General knowledge of Microsoft Office Professional.
• Some knowledge of standard office practices, procedures, equipment and office assistance techniques.
• Ability to make arithmetic computations using whole numbers, fractions and decimals.
• Ability to type accurately and at a reasonable rate of speed.
• A bility to operate standard office and perform basic word processing and/or data entry

• Work frequently requires the exertion of up to 10 pounds of force and infrequently requires the exertion of up to 50 pounds of force.
• Work frequently requires sitting, speaking or hearing, using hands to finger, handle or feel and reaching with hands and arms, pushing or pulling and repetitive motions and regularly requires standing, walking, climbing or balancing, and stooping, kneeling, crouching or crawling.
• Work has standard vision requirements.
• Vocal communication is required for expressing or exchanging ideas by means of the spoken word and detailed and loud talking to convey detailed or important spoken instructions to others accurately, loudly, or quickly.
• Hearing is required to perceive…