Veterans Services Technician

Brunswick County is seeking a customer-service-oriented and detail-focused individual to serve as a Veterans Service Technician within the Veterans Services Office. This position serves as the first point of contact for veterans, their dependents, and survivors, providing technical and administrative support to ensure responsive and efficient service delivery. The employee works closely with the Veterans Services Office Supervisor and Veterans Service Officers to support daily operations and assist individuals in navigating available veterans’ benefits and services.

This position reports to the Veterans Services Program Supervisor.

• Assist veterans and survivors with gathering information, completing forms, and obtaining necessary documentation
• Schedule appointments and coordinate communications
• Maintain accurate records and documentation
• Track claims, applications, referrals, and follow-up activities
• Assist with data entry, reports, correspondence, and records management

• Associate degree in office administration, public relations, or a related field
• One to two years of administrative or clerical experience, preferably in a role involving public interaction, or an equivalent combination of education, training, and experience that demonstrates the required skills, knowledge, and abilities

Must be physically able to operate a variety of office equipment. Must be able to exert up to 20 pounds of force occasionally, up to 10 pounds of force frequently, or a negligible amount of force constantly to move objects.