Service and Sales Porter

North Carolina | Posted:
October 19, 2026

Service & Sales Porter

Keith Hawthorne Hyundai

Job Type: Full-Time

Schedule:

5-Day Work Week

• Benefits:
  Paid Time Off, 401(k), Medical, Dental, and Vision Insurance

Keith Hawthorne Hyundai is looking for a dependable, motivated, and customer-focused Service & Sales Porter to join our dealership team! This is an important support role that helps keep both our Service and Sales Departments running smoothly. The ideal candidate enjoys working around vehicles, takes pride in keeping things organized, and understands the importance of providing an outstanding customer experience. From assisting service customers and moving vehicles to organizing our sales inventory, this position offers variety and the opportunity to be part of a professional dealership team.

• Park and move customer vehicles safely and efficiently.
• Assist customers with locating and retrieving their vehicles after service.
• Help ensure vehicles are properly positioned and ready for customer pickup.
• Road-test customer vehicles after repairs, when authorized, to help verify that the reported concern has been corrected.
• Transport customer vehicles and dealership vehicles between locations as needed.
• Provide customer transportation to their destination when needed.
• Help maintain an organized, clean, and efficient service drive and parking area.
• Assist service department personnel with daily operational needs.

• Organize and maintain vehicle inventory on the sales lot.
• Move and transport vehicles as needed.
• Help ensure vehicles are parked in the correct locations and are accessible for customers and sales staff.
• Assist with keeping the dealership lot clean, orderly, and professionally presented.
• Support the sales team with daily vehicle movement and lot organization.

• Operate customer and dealership vehicles responsibly and safely.
• Treat customers, coworkers, and vehicles with respect.
• Follow dealership safety procedures and instructions.
• Maintain a professional appearance and positive attitude.
• Perform other duties as needed to support dealership operations.

• Valid driver's license with a driving record acceptable to dealership insurance requirements.
• Dependable, punctual, and able to work as part of a team.
• Strong attention to detail and organizational skills.
• Professional, courteous, and customer-service-oriented attitude.
• Ability to work in a fast-paced dealership environment.
• Ability to safely move and park a variety of vehicles.
• Previous automotive, dealership, porter, or customer service experience is a plus, but not required.

• Full-time employment with a consistent 5-day work week.
• Paid time off (PTO).
• 401(k) retirement plan.
• Medical insurance.
• Dental insurance.
• Vision insurance.
• The opportunity to join a team that values professionalism, teamwork, and customer satisfaction.

An "entry level" technician:
Capable of oil changes, tire rotations, completing minor services, tire, and battery replacement etc. Can perform most tasks that do not require in-depth diagnostics or complex critical mechanical aptitude with guidance as needed upon researching work instructions, or after being taught the proper techniques first.

As a service consultant you will be responsible for initiating automotive services and repairs by ascertaining vehicle performance problems and service requests; verifying warranty and service contract coverage; developing estimates; writing repair orders; maintaining customer records. You will serve as the communicator and liaison between the customer and technician; ensuring the customer's needs are understood by the technician and the needed and recommended service/repairs are understood by the customer.