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Project Coordinator- Programs

Job in Wendell, Wake County, North Carolina, 27591, USA
Listing for: Siemens
Full Time position
Listed on 2026-10-19
Job specializations:
  • Business
    Office Administrator/ Coordinator
Salary/Wage Range or Industry Benchmark: 61547 USD Yearly USD 61547.00 YEAR
Job Description & How to Apply Below
Location: Wendell

** Job Family:
** Electrification & Automation

** Req :
** 526205

** Position Overview*
* The Project Coordinator will support the coordination and resolution of customer warranty issues involving medium- and low-voltage switch gear, transformers, E-Houses, and related electrical equipment.

This customer-facing role will coordinate case activities, track deliverables, and provide timely updates while working with cross-functional teams supporting key data center and hyperscale customers.

** Responsibilities*
* + Coordinate warranty cases from initial escalation through closure.

+ Track case activities, priorities, deliverables, and contractual timelines.

+ Coordinate with Engineering, Project Management, Quality, Manufacturing, Field Service, Sales, and other teams to support resolution.

+ Provide timely status updates to customers and internal stakeholders.

+ Maintain case documentation and follow up on open actions.

+ Support corrective and preventive action activities with factory and Quality teams.

+ Coordinate with Field Service teams and vendors on materials and corrective actions.

+ Identify opportunities to improve warranty and service processes.

+ Travel up to 10% to support customer activities.

** Basic Qualifications*
* + Experience in project coordination, customer service, warranty, field service, or a related environment.

+ Experience tracking projects, customer cases, tasks, or deliverables.

+ Experience coordinating activities across multiple teams or stakeholders.

+ Experience communicating status updates to customers or internal stakeholders.

+ Proficiency with standard business and computer applications.

+ Ability to travel up to 10%.

** Preferred Qualifications*
* + Bachelor's degree in engineering, Business, Project Management, or a related field.

+ Experience in the electrical, manufacturing, construction, or industrial industry.

+

Experience with switch gear, transformers, E-Houses, or related electrical equipment.

+

Experience with warranty, corrective-action, or field-service processes.

+ Experience supporting data center or hyperscale customers.

+

Experience with SAP, Salesforce, BIM, COMPASS, Procore, or similar platforms.

+ Strong organizational, communication, and problem-solving skills.

$61,547  $105,509

** Organization:
** Smart Infrastructure

** Job Type:
** Full-time

** Category:
** Project Management
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