Associate Director of Procurement Operations

The primary location of this position is on-site in Cullowhee, NC. This position is designated as being exempt from the State of North Carolina Human Resources Act (EHRA).

Reporting to the Chief Purchasing Officer, this position serves as the department's primary administrator and operational resource for its procurement systems, including the e-procurement platform, Jaggaer, P-Card program and WORKS system, and Banner Purchasing Module. The position oversees system configuration and maintenance, supplier enablement, transaction and policy compliance, production support, testing, reporting and analysis, and training for core offices and campus users.

It evaluates processes, coordinates with internal and external partners, and leads continuous-improvement efforts to promote reliable, efficient, and compliant procurement operations. The position also supervises at least one support staff member responsible for carrying out purchasing processes in accordance with university and State requirements.

• Thorough knowledge of generally accepted procurement practices and applicable university and State purchasing requirements.
• Knowledge of procurement and financial systems, with the ability to administer configurations, user access, approval workflows, supplier data, and transaction processing.
• Ability to analyze purchasing activity and system performance, identify processing or compliance issues, troubleshoot complex problems, and coordinate effective resolutions.
• Ability to interpret and clearly communicate policies, procedures, and system requirements and to develop documentation, training, and user guidance for varied audiences.
• Ability to manage competing priorities, collaborate effectively with internal and external partners, and provide supervision and work direction that support consistent, compliant operations.

• Candidates must be legally authorized to work in the United States without the need for employment sponsorship or other immigration‑related assistance.
• Bachelor's degree; or Associate's degree and two years of related experience; or equivalent combination of training and experience. All degrees must be received from appropriately accredited institutions.

Preference will be given to applicants with experience in Banner, Jaggaer, Canvas, and PCard purchasing systems; knowledge of the State of North Carolina Purchasing Program; and experience managing and administering a corporate purchasing card program.

Position Type:
Permanent Full-Time

Number of Hours Per Week: 40

Number of Months Per Year: 12

Final candidates are subject to criminal & sex offender background checks. Some vacancies also require credit or motor vehicle checks. Western Carolina University uses E-Verify to confirm employment eligibility of all newly hired employees. To learn more about E-Verify, including your rights and responsibilities, please visit (Use the "Apply for this Job" box below). Proper documentation of identity and employability are required at the time of employment.

All new employees are required to have listed credentials/degrees verified within 30 days of employment. All new employees who will be teaching are required to provide official transcripts within 30 days of employment. Transcripts should be provided for the highest earned degree and/or the degree which is being used to satisfy credential/qualification requirements.

Western Carolina University is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race; color; ethnicity; religion; sex; pregnancy; sexual orientation; gender identity or expression; national origin; age; disability; genetic information; political…