Reception & Visitor Relations Representative

Reception & Visitor Relations Representative

Location:

North Wilkesboro, NC, United States
Job
Date Posted:
Dec 2, 2025

Get Involved!

Samaritans Purse is seeking a Reception & Visitor Relations Representative to join our team in North Wilkesboro, NC
. You can be a part of a highly professional Donor Ministries team. As a Reception & Visitor Relations Representative
, you will provide Samaritans Purse with reception support by greeting and assisting all guests to the Ministry, and answering incoming calls and transferring to the appropriate extension. Come and use your gifts daily to advance the Gospel!

A day in the life of a Reception & Visitor Relations Representative:

At Samaritans Purse, the Gospel really is the center of all we do! We start each day with a time of devotions and spend time praying for each other, our staff and volunteers who serve around the globe.

In the role of Reception & Visitor Relations Representative
, you will have the opportunity to:

• Maintain your personal relationship with Jesus Christ and be an effective witness for Jesus Christ.
• Answer phones, proactively interacting with callers in a warm, professional, and positive manner. Field general questions and take requests for information. Determine the caller's need and route the call to the appropriate person or department.
• Receive guests, vendors, and other visitors, making them welcome and creating a positive work environment. Follow the guest procedure by connecting the visitor with the most appropriate department or staff member. Assist guests, vendors, and salespersons with Electronic Visitor Registration.
• Maintain a current working knowledge of Samaritans Purse history and mission, and communicate clearly and positively to the public.
• Monitor the answering machine each morning for calls received after hours and during weekends, as requested. Disburse messages as appropriate.
• Assist tour participants by maintaining contact with tour guides and facilitating timely staff response to group needs.
• During emergencies, assist with communications to Facilities, Security, or Emergency Services.
• Update intranet phone listings and staff photos as staff changes are made.
• Follow procedures for accepting donations of all kinds from visitors on campus.
• Maintain an orderly and neat reception area at all times.
• Be available on a rotating basis to open the switchboard at 7:45am, covering all incoming calls until staff conclude devotions each workday.
• Maintain a working knowledge of the database system. Record each donor contact and perform basic account maintenance issues.
• Work with Donor Services Support Coordinator on the preparation, distribution, and collection of prayer cards.
• Follow policies and procedures of Samaritans Purse as set forth in the Policy Manual.
• Attend daily morning devotions and participate in prayer support for the ministry, donors and volunteers.
• Maintain a strong Christian witness to colleagues, vendors, charitable beneficiaries, and the general public.
• Associates Degree and one (1) to two (2) years related experience and/or training; or equivalent combination of education and experience is required.
• General knowledge of Outlook, Word, Excel, SharePoint, Avaya CMS, ACRM, and other related office support software or equipment.
• Poised, alert, hospitable presence, and a servant-hearted demeanor.
• Instinct to take initiative to ensure job duties are completed timely and accurately.
• Ability to respond to a changing work environment with changing priorities.
• Effective communication and interpersonal skills including written and verbal communication skills.
• Strong team player with a high degree of flexibility.
• Compassion and professionalism.
• Twelve credit hours of college-level Biblical studies preferred, not required.

Job Location
:
North Wilkesboro, NC

Type: Full-Time

Language Requirement: Fluency in English (required)

• Flexible Spending Account (FSA)
• Long-term and Short-term disability insurance
• Term Life Insurance
• 401(k) retirement savings plan
• 10 paid holidays

Samaritan's Purse is a nondenominational evangelical Christian organization providing spiritual and physical aid to hurting people around…