Customer Service Rep; Surf , NC

Customer Service Rep (08941) – Surf City, NC

Deputy store operations role focused on front‑line customer care and pizza support. All team members receive training and support to progress quickly within the company.

Department:
Store Operations

Job Title:

CSR – Insider

FLSA Classification:
Non‑Exempt

Reports To:

General Manager (secondary reporting to Regional Operations Manager)

• Making high‑quality Domino’s pizzas
• Food and portion control
• Hygiene and food safety
• Food preparation
• Taking customer orders and upselling
• General cleaning and organization duties

• Taking orders over phone and in person
• Greeting customers within 10 seconds
• Building relationships with customers
• Upselling
• Cash handling
• Keeping the customer area clean
• Assisting Pizza Makers with toppings and dough

Domino’s in‑store staff enjoy flexible hours, fast career progression, training opportunities, rewards, greater variety, smaller teams that make friends easier.

• Exceptional and positive attitude
• Must be 16 years of age or older
• Ability to add, subtract, multiply, and divide accurately and quickly (may use calculator)
• Must be able to make correct monetary change
• Verbal, writing, and telephone skills to take and process orders
• Motor coordination between eyes and hands/fingers to rapidly and accurately make precise movements with speed
• Ability to enter orders using a computer keyboard or touch screen
• Ability to comprehend and give correct written instructions
• Ability to communicate verbally with customers and co‑Team Members to process orders both over the phone and in person
• Talking and hearing on telephone
• Near and mid‑range vision for most in‑store tasks
• Depth perception
• Ability to differentiate between hot and cold surfaces
• Ability to direct activities, perform repetitive tasks, work alone and with others, work under stress, meet strict quality control standards, deal with people, analyze and compile data, make judgments and decisions
• Ability to stand for long periods of time (most tasks performed from a standing position)

Yellow Hammer Pizza of MD, LLC and Domino’s Pizza ® is an Equal Opportunity Employer.

All your information will be kept confidential according to EEO guidelines.