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Federal Study; On-Campus - Box Office​/Theatre Assistants

Job in Carolina, Alamance County, North Carolina, USA
Listing for: East Carolina University
Apprenticeship/Internship position
Listed on 2026-01-28
Job specializations:
  • Customer Service/HelpDesk
    Customer Service Rep, Office Administrator/ Coordinator, Admin Assistant
Salary/Wage Range or Industry Benchmark: 10000 - 60000 USD Yearly USD 10000.00 60000.00 YEAR
Job Description & How to Apply Below
Position: Federal Work Study (On-Campus - Box Office/Theatre Assistants)
Location: Carolina

Federal Work Study (On-Campus - Box Office/Theatre Assistants)

Position Title:

Federal Work Study (On-Campus - Box Office/Theatre Assistants)

Posting Number: 07328

Position Number: 07328

Number of Vacancies: 14

Job Description:

ECU School of Theatre and Dance is seeking several enthusiastic and reliable Box Office/Theatre Assistants to support the Box Office Manager with ticket sales, customer inquiries, and various administrative tasks related to the ECU /Loessin Playhouse operations and marketing including social media, website, and visual promotions. This role involves direct interaction with the public, requiring strong customer service skills and professionalism both in-person and over the phone.

Key Responsibilities:
  • Assist with ticket sales and patron communications
  • Respond to phone messages and emails
  • Support general box office operations
  • Assist with marketing and event advertising
  • Perform miscellaneous duties as assigned by the Box Office Manager
  • Potentially assist in Design & Production shops (e.g., costumes, paint, props) based on experience and availability
Work Schedule:
  • Primarily Monday–Friday, 10:00 AM – 4:00 PM
  • Flexible hours to accommodate class schedules
  • Evening and weekend shifts required during Playhouse performances (scheduled in advance)
  • Box office closed during university holidays and breaks
Dress Code:
  • Business casual attire during performances or show-specific costumes as directed by the Design Team
  • Casual attire acceptable during non-performance work hours

Assignments to Design & Production shops will be discussed during the interview for applicants interested. We welcome applicants from all backgrounds and levels of experience.

Qualifications:
  • Strong communication and customer service skills
  • Ability to work independently and as part of a team
  • Professional demeanor and punctuality
  • Interest or experience in theatre production is

All majors are welcome, no experience required.

Special Instructions to Applicant:
Please upload your resume and Federal Work Study Authorization Form online.

To be ELIGIBLE for FEDERAL WORK STUDY positions, students MUST QUALIFY and RECEIVE a FEDERAL WORK STUDY AWARD from the ECU Financial Aid Office (Old Cafeteria Complex, .)

East Carolina University is committed to workforce success and cultivating a culture of care for our employees. ECU prohibits unlawful discrimination and harassment based on race/ethnicity, color, genetic information, national origin, religion, sex, sexual orientation, gender identity, age, disability, political affiliation, and veteran status. All qualified applicants will receive consideration for employment without regard to their protected veteran status or disability.

Individuals requesting accommodation under the Americans with Disabilities Act Amendments Act (ADAAA) should contact the ADA Coordinator at  (Voice/TTY) or ADA
-Coordinator.

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