Client Service Representative - Kitty Hawk, NC

Role:
Client Service Representative Status:
Full-Time Salary:
Competitive and based on experience and skill set

Schedule:

4 days per week, including alternating Saturdays

Financial Rewards that Grow with You:
Competitive pay, 401(k) matching, tuition support, and referral bonuses.

Wellness & Peace of Mind:
Comprehensive medical, dental, and vision coverage with supplemental options; up to three weeks of paid parental leave; generous PTO; and employee pet discounts.

Professional Growth & Recognition:
Quarterly team bonuses, professional development opportunities, continuing education allowance, and uniform allowance.

Lifestyle Perks You’ll Appreciate:
Six paid holidays, an Employee Assistance Program, and an employee discount program.

Great Client Service, a Supportive Team, and Life in the Outer Banks

Looking for a veterinary practice where your contributions are valued, your teammates genuinely enjoy working together, and your schedule leaves room for life outside of work? Coastal Animal Hospital may be the place for you.

Located in beautiful Kitty Hawk, NC, we’re a five-doctor small animal practice proud of the relationships we’ve built with our clients and their pets. We’re equally proud of the supportive, friendly culture we’ve created within our team.

We’re looking for a Client Service Representative who is passionate about patient care and client service, and excited to join a front desk team that works well together and enjoys what they do.

• Enjoy a four-day-per-week schedule that supports work-life balance
• Join an established five-doctor small animal practice
• Work alongside a supportive and friendly team
• Build meaningful relationships with clients and their pets
• Be part of a workplace where your contributions are valued
• Continue developing your client service and veterinary skills
• Enjoy occasional staff dinners and time together outside the clinic
• Work in beautiful Kitty Hawk in the Outer Banks

Our Client Service Representatives help create a welcoming and positive experience for clients and their pets while keeping our busy front desk running smoothly.

You’ll use your communication, organization, and customer service skills to:

• Provide friendly and compassionate service to clients
• Help support an exceptional experience for clients and their pets
• Communicate clearly and professionally in a busy veterinary environment
• Prioritize responsibilities as needs change throughout the day
• Manage multiple tasks while staying organized
• Remain calm and focused when the front desk gets busy
• Collaborate with fellow front desk team members and the rest of the hospital

Our ideal Client Service Representative enjoys helping people, cares about animals, and knows how to keep things moving when the pace picks up.

We’re looking for someone who is:

• Friendly and compassionate
• Dependable and organized
• Comfortable multitasking in a busy veterinary environment
• Able to prioritize and adjust as needs change
• Calm and composed under pressure
• A strong communicator
• Passionate about patient care and client service
• Excited to contribute to a collaborative front desk team
• Available to work a four-day-per-week schedule that includes Saturdays

A supportive workplace is about more than what happens during a shift. At Coastal Animal Hospital, we’ve built a friendly team culture where people work well together, value one another’s contributions, and have opportunities to continue growing their skills.

Our four-day workweek helps support a healthy balance between your career and your life outside the…