Library Assistant Part Time – Public Services

Position Overview

The Library Assistant, under general supervision, provides basic paraprofessional library services in an assigned service area of responsibility to support daily library operations. Seeking an enthusiastic and creative individual to work part-time in Union West Regional Library in Indian Trail. Part-time employees will be working approximately 20 hours per week and will include some mornings, evenings, and Saturday hours.

• Assist patrons with basic to intermediate circulation transactions, using library resources and collections.
• Assist staff in promoting library programs and special events to patrons of all ages.
• Assist patrons with using devices to access library materials.
• Maintain the collection by assessing condition, restocking displays, and encouraging checkout.
• Ensure items are shelved daily and materials are kept in order and accessible.
• Accurately record statistics and maintain knowledge of library policy and procedure.
• Answer telephone queries efficiently and refer callers to appropriate departments.
• Attend staff development programs and advocate for the library in internal and external settings.
• Accept changes in hours or assigned tasks as needed to provide excellent public service.

• Strong customer engagement skills and a passion for serving patrons.
• Excellent communication skills, high energy, and attention to detail.
• Ability to navigate various types of hardware and software effectively.
• Basic knowledge of library's electronic and physical resources.
• Willingness to undergo fingerprint background check.

This position may be subject to a fingerprint background check. Applicants required to work with children must electronically submit fingerprints to the NC State Bureau of Investigation for a state and national criminal history record.

• Library Assistant ($16.48 – $24.72 hourly):
  Requires an Associate’s Degree and one year of customer service experience.
• Library Associate ($17.00 – $25.50 hourly):
  Requires a Bachelor’s Degree and one year of customer service experience.
• Library Specialist ($20.80 – $31.20 hourly):
  Requires a Bachelor’s Degree and two years of customer service experience.

• Operate a variety of machinery and equipment such as computers, printers, telephones, fax machines, and more.
• Exert up to 50 pounds of force occasionally, 30 pounds frequently, and/or negligible force constantly to move objects.
• Walk or stand for the majority of the time; rated for Light Work.
• Homebound employees must be physically capable of driving a motor vehicle.

Work is performed in a safe and secure environment that may periodically have unpredicted requirements or demands.

Union County, Indian Trail, Union West Regional Library.