Library Assistant - Western

• Employee Type FT Non-Exempt

Carteret County Government is seeking a Library Assistant for the Western branch of the Carteret County Public Library System. Do you have library programming or bookstore experience? If so, our Library Assistant position may be the role for you!

Western Carteret Library Branch

Salary - $36,379.20 (Salary may be higher based on education/experience.)

Posting expires 10/30/2026

Full-time with benefits including paid medical, dental and life insurance; retirement and 401(k) plans; and, paid sick, vacation and holiday leave.

Performs intermediate, semiskilled work providing support to the assigned branch of the Carteret County Library system.

This position is responsible for providing high quality customer service assistance in person, by phone, and email. Work involves use of library technology and good judgment in application of library policies and regulations. The employee is responsible for assisting citizens in locating resources and materials, planning and assisting in programs and activities, and troubleshooting of library equipment. Work requires a high level of courtesy and tact in dealing with other library staff and the public.

The assigned duties of this position may vary depending on specific needs of the library and the division of workload. Work is performed under the direct supervision of the Branch Manager and is reviewed through observation and public feedback for quality and effectiveness in fulfillment of library objectives as outlined by the Library Director.

• Assesses citizen informational needs and assists with location of library materials and electronic resources.
• Plans and executes library programming and activities sponsored by the library system, in coordination with library management.
• Merchandises and stages library materials for high-impact results.
• Receives incoming telephone calls, responds to inquiries, and refers to appropriate department of staff member, as needed.
• Responds to reference questions by telephone and in person.
• Provides moderate personal instruction, assistance, and troubleshooting of computers and other office equipment in the library.
• Provides basic reference instruction and assistance.
• Shelves library materials by transporting books and materials to the correct location, placing books and materials on the shelf in the correct order and rearranging books and straightening materials as needed.

Performs related job duties as required.

• Thorough knowledge of public library systems, principles, methods and policies, and programs and materials available.
• Thorough knowledge of office practices and procedures and records maintenance.
• Skilled in the use of common computer technologies, including email, the Internet, word processors, spreadsheets, desktop publishing, current operating systems, mobile applications, and data entry.
• Ability to follow new or established procedures and perform work requiring accuracy and detail.
• Ability to explain and use library tools and resources.
• Ability to listen, understand, and interpret information received from employees and customers.
• Ability to communicate effectively, patient and courteously, both verbally and in writing.
• Ability to establish and maintain effective working relationships with supervisor, employees and the public.
• Ability to remain flexible and positive in an environment of continuous change.
• Ability to be tactful and courteous.
• Ability to travel from one branch to another and occasionally out of county for trainings.
• Abil…