HR Regional Trainer

Agency Adult Correction Division Human Resources Job Classification Title Staff Development Specialist II (NS) Position Number  Grade NC15

The NC Department of Adult Correction is one of the largest state agencies with more than 14,000 employees. It is responsible for safeguarding and preserving lives and property through prevention, protection, and preparation as well as the care, custody, and supervision of all adults sentenced for violating North Carolina laws. This department includes state prisons with custody, healthcare, and facility operations staff as well as probation/parole officers who supervised sentenced people in the community.

Other divisions include Administration, Health Services, Rehabilitation & Reentry, Special Operations and the Post-Release Supervision & Parole Commission. We have a mission that matters!

Work involves considerable independence in the preparation and development of training programs, plans, and materials; identifying training and development objectives; providing classroom and/or clinical instruction in assigned areas/programs; and evaluation/revision of programs as needed. This is professional and consultative work in performing a variety of services to meet organizational and program training and development needs. This position provides training and organizational development support in lead functions and/or independent, moderately complex organization/program setting for department-wide program, for an entire staff development and training program within a division of an agency, or as assistant director for staff development in a hospital, division, institution, or department.

Position may report to staff development or departmental management, or a Facility Director. Position may be responsible for developing, implementing, and maintaining external training programs for users of various statewide systems, and may serve as administrators of the statewide learning management system. Position may serve on an executive leadership team or chair committees at smaller agencies or facilities and may lead or directly supervise Staff Development Specialist I positions and/or administrative staff.

Oversees end-to-end management of regional training programs, including needs assessments, program design, development including project management, implementation, and evaluation. Manages scheduling, coordination, and delivery of soft-skill and technical training across the region. Course topics include supervision, performance management, Equal Employment Opportunity Institute (EEOI), Real Colors, Leading at All Levels (LAAL), Fiori time entry, and various HR management subjects such as STAR Interviewing and disciplinary process training.

• Deliver in‑person training, facilitates webinars, and serves as the primary training coordinator for requests from regional work locations.
• Ensure all logistical elements classrooms, technology, training aids, equipment, publications, and handouts are prepared.
• Create course schedule within LMS data to track attendance, performance management task completions, and training compliance across facilities.
• Identify completion gaps, generate reports, and communicate results to both regional teams and leadership.
• Provides facilitation, coaching, and organizational development activities for both groups and individuals including mediation, focus groups, team agreements, new manager assimilation, process mapping, and coaching sessions to support effective leadership transitions, team alignment, and individual guidance.
• Adapt facilitation style to audience needs, ensuring inclusive and engaging learning environments.
• Train content development and instructional design designs and develop training curricula for both in-class and online environments aligned with organizational goals and regional needs using adult learning principles.
• Creates instructional materials, job aids, facilitator guides, and digital content for instructor‑led and online learning formats.
• Evaluates training outcomes to refine content and ensure relevance, clarity, and measurable skill development.
• Represents agency at regional, State‑wide events as a member of special project teams and committees. Communicate information to identify groups within the Agency as needed.
• Manages the North Carolina Valuing Individual Performance (Performance Management process and System) for assigned region to including advising on policy,…