Sr. Field Project Engineer

Location: Arden

Eaton’s ES AMER NAS division is currently seeking a Sr. Field Project Engineer.  This is a hybrid role located at our Smyrna, GA, Orlando, FL, Arden, NC, Raleigh, NC, or Charlotte, NC facility.

What you’ll do:

The Senior Field Project Engineer supports order management through technical ownership of the order and creates a positive customer experience through a proactive approach to project support and issue resolution. This position leverages available resources to manage documentation, resolve issues, and successfully builds relationships across customers and Eaton facilities to execute complex projects and aids the Project Manager in maintaining customer satisfaction and overall, on-time-performance.

This position works independently on daily tasks and collaborates with the plants, project, and sales teams as needed to maintain orders until the end of its life cycle

In this function you will:

Develop and maintain relationships with internal and external customers for assigned projects

Review and interpret contract drawings and specifications ensuring technical accuracy

Manage technical changes to the bill of material

Coordinate and interpret engineered-to-order drawings

Leverage centralized resources to create and manage project documentation

Provide technical support and follow-through to drive all warranty issues to closure

Act as the technical liaison between customers, sales, and factories to efficiently carry out technical order configuration, documentation, and warranty resolutions.

Serve as the customer’s advocate by relaying the appropriate level of urgency to peer contacts in Eaton’s manufacturing facilities and escalating issues as required to management

Pursue continuous learning of products and applications related to engineered products

Collaborate with the Project Management Team including Project Managers, Sales Engineers, Project Coordinators, other Project Engineers, and the Documentation Team Lead verbal or written communication with internal and external stakeholders to address technical scope and design concerns

Provide guidance to less senior engineers with relationships to technical and commercial execution of job duties

Qualifications:

Basic Qualifications:

Bachelor’s degree from an accredited institution

Minimum 3 years of work experience in project management, sales, sales support, technical role or applicable field

Eaton will not consider applicants for employment immigration sponsorship or support for this position. This means that Eaton will not support any CPT, OPT, or STEM OPT plans, F-1 to H-1B, H-1B cap registration, O-1, E-3, TN status, I-485 job portability, etc.

Relocation is not available. Candidates must currently reside within a 50-mile radius of Smyrna, GA, Orlando, FL, Arden, NC, Raleigh, NC, or Charlotte, NC to be considered.

Preferred Qualifications:

Bachelor’s degree in engineering or applicable technical field

Electrical industry expertise and product knowledge

Prior contractor, sales, and/or sales support experience with focus on the following customer bases: wastewater treatment, government, utility, commercial construction, data center, etc.

Proficiency in applications required for job function (Eaton Bid Manager, AutoCAD, Adobe Acrobat, Bluebeam, customer quality management tools, ERP systems, and Microsoft O365).

Skills:

Position Criteria:

Possess technical sales aptitude, market knowledge, and electrical industry experience

Capable of working independently and in a team environment, using strong communication and interpersonal skills

Ability to establish customer relationships within the market area while maintaining and growing existing customer relationships

Possess organizational, presentation, training, and planning skills

Understand project management…