Onsite Weekend​/Overnight Front Desk Attendant & Camera Monitoring- Part Time; Sugar

Overview

3 days ago Be among the first 25 applicants

This range is provided by Real Manage. Your actual pay will be based on your skills and experience — talk with your recruiter to learn more.

$15.00/hr - $17.00/hr

Real Manage Elevated is a division of Real Manage, a company that specializes in the management of community associations with onsite staff. Our mission is to provide the best possible lifestyle HOA management services to our partner communities by encompassing the Best People, Best Technology, and Best Service reputation of Real Manage and its Cira Connect division. The Real Manage Elevated professional staff has decades of experience managing age-restricted communities, luxury high-rise condominiums, co-ops, urban mixed-use, and large-scale single-family developments with complex amenities.

Our focus is on customer service and lifestyle for the residents and the boards we serve- ensuring that the community receives the finest management in the industry.

Real Manage Elevated is a values-based company with the following values as our guiding principles:

• Integrity: We always do the right thing.
• Respect: For our customers, employees, and company, mutual respect is the cornerstone for every Real Manage relationship.
• Selflessness: More than teamwork; we are part of something special and much larger than any of us.
• Personal Relationships: We are a professional services company; people do business with people they like.
• Always Improving: Never satisfied, always learning, and always growing; one is either getting worse or getting better...never staying the same. At Real Manage, we are always getting better.
• Join Real Manage Elevated's fast-growing team where energy, teamwork, innovation, and contribution are highly valued.
• Each branch proudly serves a diverse mix of single-family, townhome, and condominium communities. These community associations are of all sizes, from small communities to large, master-planned communities.

Real Manage has earned the prestigious Certified™ recognition from Great Place to Work®, a global authority on workplace culture, employee experience, and leadership excellence. This accolade is a testament to the positive feedback from our employees about their Real Manage experience.

Community Summary

Sugar Top Resort is the premier destination spot when visiting the High Country. Located in the Village of Sugar Mountain, N.C., the resort is a ten-story high-rise condominium complex that houses 320 units. Sugar Top amenities include a full-size heated indoor pool, two large hot tubs, one dry and one wet sauna as well as a state-of-the-art workout facility. The long-range views are without question the best in the region for your sunrises and morning coffee or sunsets with your other favorite beverages.

Sugar Top Resort is adjacent to Sugar Ski, the premier winter sports venue in the Southeast, as well as a challenging 18-hole championship Golf Course just minutes away in the Village of Sugar Mountain. The iconic Grandfather Mountain welcomes the sunrise each morning.

The Weekend & Overnight Front Desk & Cameral Monitoring Associate greets and provides excellent customer service to all guests entering the facility. Also provides support and services to the Association Management Staff.

The Essential Duties And Responsibilities Include

• Receive and respond to resident phone calls; redirect as appropriate,
• Greet all guests with a warm smile and a positive attitude, assisting them with questions and directing them to the appropriate team members as needed,
• Assist with checking residents in, as necessary, to utilize the fitness center and pool.
• Facilitate amenity access by having residents either provide completed documentation or by providing them with the appropriate documentation to read and sign in order to receive amenity access cards.
• Camera monitoring for non-compliance and Association policies.
• Update new/existing owners’ information in the appropriate system daily or as required.
• Sort incoming mail and package deliveries for distribution,
• Perform or assist with any operations as required to maintain workflow and to meet schedules. Notify supervisors of unusual…