Senior Operations Consultant

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Job Title: Senior Operations Consultant

Corporate

Title:

Up to Assistant Vice President

Location: Belfast

Company Overview: At Bank of America, we are guided by a common purpose to help make financial lives better through the power of every connection. Responsible Growth is how we run our company and how we deliver for our clients, teammates, communities and shareholders every day. We are devoted to being a diverse and inclusive workplace, hiring individuals with a broad range of backgrounds and experiences, and offering competitive benefits to support their well‑being.

• Conduct client reviews using internal data and investigations to identify potential AML or activity‑based risks.
• Collaborate with Front Line Units to gather information and assess risk.
• Escalate unusual or unexpected client activity promptly.
• Recommend and implement process improvements to enhance detection and efficiency.
• Partner with support teams to align controls with evolving policies and standards.
• Proactively monitor and mitigate risks.
• Contribute to team development through learning, coaching, and collaboration.
• Act as an ambassador of the risk culture.

• Analytical & risk expertise: strong analytical skills, attention to detail, and ability to interpret client data and financial activity; understanding of AML/KYC due diligence.
• Communication: excellent written and verbal communication, ability to engage across seniority levels, and effective escalation skills.
• Execution & organisation: work independently, manage multiple priorities, meet deadlines, strong organisational skills, and strategic thinking.
• Experience:
  
  proven relevant work experience, preferably in AML programs or risk management; proficiency in Microsoft Office suite.
• Personal attributes: self‑starter, problem solver, intellectually curious, proactive in self‑development.

• Working knowledge of Private Banking, Wealth Management, Consumer Banking, Global Banking or Global Markets businesses.
• Experience in process improvement and data analysis.
• Bachelor’s degree in related field or equivalent experience.
• ACAMS accreditation.

• Private healthcare for you and your family.
• Competitive pension plan, life assurance and group income protection cover.
• 20 days of backup childcare including virtual tutoring and 20 days of backup adult care per annum.
• Flexible benefits, including a wellbeing account, travel insurance, critical illness cover and more.
• Flex fund for benefits.
• Access to an emotional wellbeing helpline and virtual GP services.
• Access to the Peppy App for health and wellbeing support.
• Access to Wellhub and wellbeing apps such as Headspace and Calm.
• Ability to donate to charities directly through payroll with matching contribution from the bank.
• Opportunities to volunteer in the local community.

Seniority level: Mid‑Senior level

Employment type: Full‑time

Job function: Management and Manufacturing

Industries: Banking

We are an equal opportunities employer and ensure that no applicant is subject to less favourable treatment on the grounds of sex, gender identity or gender reassignment, marital or civil partner status, race, religious or similar philosophical belief, political opinion, colour, nationality, ethnic or national origins, age, sexual orientation, pregnancy or maternity, socio‑economic background, responsibility for dependants or physical or mental disability.

The Bank selects candidates for interview based on their skills, qualifications and experience. We strive to ensure that our recruitment processes are accessible for all candidates and encourage any candidates to tell us about any adjustment requirements.