Tax Specialist

Brunswick County is currently accepting applications for a Tax Specialist to join our Tax Department.

The Tax Specialist performs a variety of clerical and public contact work associated with the collection of County taxes. Work involves:

• Collecting taxes and fees over the counter (in person) and by mail.
• Responding to requests and answering questions from County taxpayers.
• Computing penalty charges and partial tax payments.
• Considerable data entry, including posting tax payments.
• Assisting with processing foreclosures, garnishments and attachments when directed by management.
• Preparing collection letters.
• Utilizing a variety of investigative techniques to conduct database research (i.e., internet records, deeds records, previous tax records, etc.),
• Processing refunds and handling returned checks, Issuing mobile home moving permits.

Work will require the Tax Specialist to perform a variety of tax collection functions while utilizing independent judgement, strong decision-making, and knowledge of the North Carolina Machinery Act. An ideal candidate is a customer-focused individual with excellent communication, listening, and interpersonal skills who can show tact, courtesy, and firmness in frequent contact with taxpayers and the general public. The Tax Specialist position reports directly to the Deputy Tax Collector.

High school diploma or equivalent AND experience involving public contact and accounting (preferably in a collections/tax-related field);
OR any equivalent combination of training and experience which provides the required knowledge, skills, and abilities to perform the essential functions of the position. Education can substitute for experience.

• Valid NC or SC driver's license is required.
• Ability to successfully complete special training and certification by the North Carolina Department of Revenue as prescribed in the North Carolina State statutes (i.e., Tax Collection Assistant certification and completion of NC School of Government's Fundamentals of Property Tax Collection course).

Must be physically able to operate a variety of machinery and equipment including computers, calculators, etc. Must be able to exert up to 10 pounds of force occasionally, and/or up to 5 pounds of force frequently, and/or a negligible amount of force constantly to move objects. Physical demand requirements are in excess of those for Sedentary Work. Light Work usually requires walking or standing to a significant degree.

However, if the use of arm and/or leg controls requires exertion of forces greater than that for Sedentary Work and the worker sits most of the time, the job is rated for Light Work.

Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.