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Supervisor HIM On-Site -HIM Operations

Job in Eastowne, North Carolina, USA
Listing for: UNC REX Healthcare
Full Time position
Listed on 2025-11-19
Job specializations:
  • Healthcare
    Healthcare Administration, Healthcare Management
  • Management
    Healthcare Management
Salary/Wage Range or Industry Benchmark: 20.53 - 29.23 USD Hourly USD 20.53 29.23 HOUR
Job Description & How to Apply Below
Location: Eastowne

Overview

Become part of an inclusive organization with over 40,000 teammates, whose mission is to improve the health and well-being of the unique communities we serve.

Summary: This position functions as a mid-level manager with daily on-site operational responsibilities for HIM Operations. This position directly supervises staff performing all aspects of document imaging (including prep, scan, index, import, QA, and decentralized QA), chart analysis & physician relations, chart correction, quality audits, on-going record review, forms management, transcription, and release of information.

Responsibilities
  • Supervises, assigns work, reviews productivity and completes quality audits of a cross-disciplinary team for all aspects of HIM Operations. Participates in staff recruitment, hiring and orientation. Selects and appraises employees. Conducts performance evaluations and employee discipline in accordance with UNCHCS policies and procedures. Provides direction and oversight to subordinates. Performs HIM Operations employee orientation and training programs to ensure competent staff.
  • Manage team projects and participate on intra-departmental projects. Lead or serve on recurring task force teams, project work groups, special projects, and leadership meetings. Develops and implements process improvement plans. Independently, or in collaboration with other leadership, develops and implements procedures to optimize HIM Operations. Documents new or revised procedures and ensures staff and other departments are aware of, and properly trained in, all procedures.

    May be asked to serve on local and/or system committees, councils, focus groups and work teams associated with advancing the HIM strategy. Performs routine and ad hoc analyses, audits, reporting, and workflow studies as required to ensure HIM Operations optimization. Analyzes findings and prepares reports related to clinical departments decentralized scanning results to present to clinical departments and management in appropriate forums.
  • Serve as the primary or secondary liaison between the Shared Services HIM department and the local entity. Develop and maintain strong working relationships with entity leadership in order to represent HIM in department and committee meetings as required. Ensures staff complies with relevant regulations, policies and procedures, and application of those policies and procedures. Motivate and implement personnel actions as necessary.

    Researches and resolves problems referred by staff. Monitors work schedules of staff and receive and approve requests for time off based on work volumes and staffing schedules. Manages and approves time and attendance for staff.
  • Serve as the on-site liaison to copy service to ensure release of information are processed timely and accurately. Provides back up for HIM staff as necessary for all the functions of HIM (scanning, indexing, analysis, chart correction, identity, quality audits, release of information, etc.).
  • Other Information

    Education Requirements:

    • Associate's degree in a related field (or equivalent combination of education, training and experience).

    Licensure/Certification Requirements:

    • No licensure or certification required.

    Professional Experience Requirements:

    • If an Associate's Degree:
      Two (2) years of relevant experience.
    • If a High School Diploma or GED:
      Six (6) years of relevant experience.

    Knowledge/Skills/and Abilities Requirements:

    Job Details
    • Legal

      Employer:

      NCHEALTH
    • Entity: Shared Services
    • Organization Unit: HIM Operations
    • Work Type: Full Time
    • Standard Hours Per Week: 40.00
    • Salary Range: $20.53 - $29.23 per hour (Hiring Range)
    • Pay offers are determined by experience and internal equity
    • Work Assignment Type: Onsite
    • Work Schedule: Day Job
    • Location of Job: US:

      NC:

      Chapel Hill
    • Exempt From Overtime: Exempt:
      No

    This position is employed by NC Health (Rex Healthcare, Inc., d/b/a NC Health), a private, fully-owned subsidiary of UNC Health Care System, in a department that provides shared services to operations across UNC Health Care; except that, if you are currently a UNCHCS State employee already working in a designated shared services department, you may remain a UNCHCS State employee if selected for this job.

    Qualified applicants will be considered without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, genetic information, disability, status as a protected veteran or political affiliation.

    UNC Health makes reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as applicants and employees with disabilities. All interested applicants are invited to apply for career opportunities. Please email applicant.accommodations.edu if you need a reasonable accommodation to search and/or to apply for a career opportunity.

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