Scheduler,Healthcare Job Jefferson North Carolina USA,Healthcare

Position: Scheduler (FT)
Location: Jefferson

At Ashe Memorial Hospital, we are driven by our Mission Statement, "To meet the needs of the community by delivering patient-centered, high quality health care".

Ashe Memorial Hospital is proud to be Voted Ashe's Best Place to Work 2022. Come be a part of our dynamic team; you'll join Ashe's 2022 Best Hospital, Best Surgeon, Best Physician, Best Nurse Practitioner, Best Nurse, and Best Medical Practice! This is your opportunity to make a large difference in a small community!

Hours:

Vary, Mon.

- Fri., 1st Shift | No Supervisory Responsibilities | No Travel | Pay commensurate with experience

JOB SUMMARY

Responsible for scheduling of all procedures, registration activities, gathering and processing of patient demographic and insurance information. Responsible for securing complete and authenticated signed orders for scheduled procedures. Performs work in accordance to the mission, vision, and values of Ashe Memorial Hospital (AMH).

Minimum Job Qualifications

Education: High School graduate or equivalent preferred.
Experience: Prefer 2 years of relevant clinical experience, to include patient access, registration, collections, insurance and/or pre‑certification, or related experience in a medical environment.
License/

Certifications:

None.
Language

Skills:

Ability to read and communicate effectively in English.

Other Skills

Basic computer knowledge, keyboard skills
Knowledge of CPT Coding, ICD 9 Codes, and Medicare Reimbursement Issues preferred.
Knowledge of basic Medical Terminology.
Productive typing skills
Positive service‑oriented interpersonal and communication skills required.
Individual must be able to demonstrate to the age of the patient served on his/her assigned department.
Interpret the appropriate information needed to identify each patient’s requirements relative to their age‑specific needs and to provide the care needed as described in the area’s policies and procedures.

ESSENTIAL FUNCTIONS

Receives scheduling information, and determines the need for physician signature, labs, certification, or any additional information.

Reviews medical necessity and obtains additional diagnosis if applicable.

Correctly pre‑registers and schedules patients. Notifies patient of estimated liability and documents in patient’s account.

Obtains/verifies current personal information.

Communicates clearly and appropriately to patient regarding prep for procedure, instructions upon arrival, bring photo , and any necessary information related to visit. Sends out appointment notices to patient in a timely manner.

Returns voicemail calls regarding scheduling appointments within 1 hour of message.

Demonstrates good organization skills and functions well in stressful situations.

Interacts professionally with customers (internal and external) by treating them with dignity and respect.

Demonstrates excellent customer service skills, even in extreme circumstances.

Maintains a good working relationship with department co‑workers, other departments, physician offices, and external agencies.

Displays a positive attitude toward work. Contributes positively to office morale. Demonstrates a teamwork temperament with all staff.

Assists in care and maintenance of department equipment and supplies. Alerts supervisor to malfunction of equipment.

Prepares medical records on new patients.

Records all information, such as physicians’ orders and instructions on requisition.

Answers telephone.

Enters Imaging orders in Meditech RIS.

Meets departmental registration and scheduling goals in accordance with policy and procedures.

Assists department manager in any area as needed.

Planning:
Organizes and manages time effectively to optimize productivity. Meets departmental registration and scheduling goals in accordance with policy and procedures. Possesses the ability to accept change in a positive manner and implement change with positive results. Demonstrates a positive image of Ashe Memorial Hospital as a caring and concerned organization at all times. Maintains composure in difficult situations. Uses best judgment to resolve patient problems or refer issues to department supervisor/manager.

Answers phone calls from outside clinicians, requesting information. Takes…


Increase/decrease your Search Radius (miles)



Job Posting Language

Scheduler, Healthcare