Medical Director Job Spruce Pine North Carolina USA,Healthcare

Location: Spruce Pine

At Hopscotch Primary Care, we believe great healthcare should be accessible to all people across all communities. Today, almost 20% of Americans live in a rural community, yet only 11% of physicians practice in those same communities. We are on a mission to transform healthcare in rural America. We provide high-quality primary care tailored to meet the needs of our patients through our robust care model and comprehensive care team, delivering care in our clinics, and across settings, and wrapping resources around the patients who need them most.

Our patients and the care teams who serve them sit at the center of everything we do scotch Primary Care takes a team approach to serve patient needs and provide the best care possible. Our goal is to provide the care each of us would want for ourselves or for our family members, in the right setting, and at the right time.

Today, we are serving thousands of patients in our value-based care model and the number is growing every day. If you want to bring your experience, skill and passion to make a lasting impact in healthcare, we’d like to meet you.

Join Us on Our Mission to Transform Healthcare!

Hopscotch Primary Care takes a team approach to serve patient needs and provide the best care possible. Our goal is to provide the care each of us would want for ourselves or for our family members, in the right setting, and at the right time. The Hopscotch Care Team is responsible for delivering high-touch, high-quality care to patients, including coordination of care across different physicians and the broader healthcare continuum.

What You'll Do

As the Medical Director, you will provide day-to-day leadership for the clinic teams and deliver high-quality care, an exceptional patient experience and a best-in-class culture, acting as a Champion of the Hopscotch Care Model and a Culture advocate for your team and your patients. Specifically, you will:

Provide leadership, oversight and support for the team to drive day-to-day execution against critical priorities to enable high-quality care, a great patient experience, engagement across the team and a best-in-class culture

Define objective goals and top priorities for the clinic and for each member of the team, in partnership with Hopscotch central team members, to support clinical, growth, and culture

Define team and culture priorities, in collaboration with Care Center Manager, ensure time/resources are invested to build and maintain a great culture and drive engagement of the team

Champion the Hopscotch Care Model and brand in the community, sharing the mission and spreading the word to enable more Medicare patients to receive this enhanced level of care

Ensure operational needs are proactively and collaboratively managed with the Care Center Manager, including provider coverage to ensure patient care is continuous

Set the curve for Care team and across Care Centers through clear understanding and execution to deliver care in the Hopscotch care model, a commitment to results, quality and excellence and by executing against key workflows and processes to enable the model

Management of Providers including ensuring all Providers complete administrative tasks and utilize indirect care hours appropriately, managing their panels and completing documentation

Lead by example and drive execution across teams by role modeling workflow efficiencies including accurate and timely manner for preparation, delivery and follow through of patient visits, including documentation and coding

Actively participate in all Clinical Forums, providing feedback, driving action and ensuring that key discussion points and takeaways are cascaded to your clinic Providers and other team members as appropriate

Coaching and Mentoring of Providers in order to support integration, transformation, and on-going operational excellence at the clinic, including but not limited to comprehensive care model training, migration to athena EMR, renovations of the clinic, onboarding of new care teams roles, and reassignment of roles for the existing team members

Partner with the Care Center Manager to outperform against target metrics and outcomes, including patient…


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