Medical Assistant

Overview

Medical Assistant at Appalachian Mountain Health

Note:

This job description includes standard job duties, qualifications, and environment information.

• Verifies patient information by interviewing patient, recording medical history, and confirming purpose of visit.
• Prepares patients for examination by performing preliminary physical tests; taking blood pressure, weight, temperature, and other vitals; and reporting patient history summary.
• Assist healthcare providers and maintain electronic health records (EHR) and document patient data.
• Collect specimens for laboratory testing, administer medications and immunizations, and conduct patient intake and exit interviews.
• Use data and patient registries to outreach to patients in need of preventive care and follow-up for chronic conditions.
• Assist with patient referrals, tracking and follow-up; take patient phone calls and follow up on requests as appropriate.
• Schedule appointments, verify insurance, check patients in and out, and assess charges, including past due balances and collection of fees (e.g. co-payment, co-insurance, point-of-care incentive).

• Required:
  
  High school diploma or GED
• Required:
  
  satisfactory completion of Medical Assistant Certification Program

• Experience with racially and ethnically diverse populations, low-income populations and people experiencing homelessness
• At least one year of experience in a primary care or public health setting functioning at the full extent of training
• Experience with Practice Management systems and EHR
• Prior work in performance or quality improvement
• Phlebotomy skills

• General knowledge of quality improvement practices

• Exceptional written and verbal communication skills
• Proficient with medical office technology and equipment, including computers, copiers, scanners, fax machines, and phone systems; MS Excel/Word/Outlook; EHR systems and automated medical scheduling and billing programs
• Excellent interpersonal skills in group and community settings
• Ability to plan, schedule and coordinate
• Effective management of multiple duties and responsibilities in a clinical setting
• Sound leadership and clinical judgment
• Excellent communication skills in person, on the phone and in written communications
• Flexibility in a rapidly growing and changing work environment
• Strong attention to detail
• Exceptional customer service skills
• Ability to maintain confidentiality of financial and clinical information
• Excellent listener
• Demonstrates initiative

• Full range of motion, manual/dexterity, and eye–hand coordination
• Standing and walking frequently; occasional lifting and carrying up to 50 pounds
• Frequent exposure to communicable diseases, biohazards, toxic substances, medicinal preparations and other clinical conditions
• Some travel within western North Carolina

• Fast-paced work environment
• Noise level usually moderate

The above duties and responsibilities are essential job functions, subject to reasonable accommodations. This job description is not intended to be construed as an exhaustive statement of duties, responsibilities, or requirements. Employees may be required to perform other job-related instructions, as requested by their supervisor, subject to reasonable accommodation.

• Seniority level
  :
  Entry level
• Employment type
  :
  Full-time
• Job function
  :
  Health Care Provider
• Industries
  :
  Hospitals and Health Care