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Home Manager

Job in Whiteville, Columbus County, North Carolina, 28472, USA
Listing for: Serenityts
Full Time position
Listed on 2026-01-01
Job specializations:
  • Healthcare
    Mental Health, Community Health
  • Social Work
    Mental Health, Community Health
Job Description & How to Apply Below
Location: Whiteville

Overview

Purpose of Position:
Ensure that consumers living in the residential facility are receiving services that are safe, therapeutic, and support the consumer in achieving his/her personal goals.

Work Schedule

Hours vary based upon clients' needs. These hours will include varying shifts and days per week to include weekends, as needed. This schedule is coordinated through the immediate supervisor.

Functions Service Delivery
  • Provide services to clients in a manner consistent with SERENITY THERAPEUTIC SERVICES INC. s mission statement
  • Ensure that services are delivered, consistent with the consumers service plan
  • Ensure that the residential environment is safe
  • Consistent, documented bed monitoring conducted every 15 minutes on any shift that the consumer is in the room asleep, especially on 3rd shift.
  • Knowledgeable of all services provided to the clients in that residence. Ensures that clients attend all Doctor s appointments.
  • Correctly maintain petty cash fund, and client s funds, to include proper documentation of the funds.
  • Responsible for groceries for the residence, within a budget, and receipts.
Supervision
  • Knowledgeable of all agency requirements for providing services.
  • Supervise Support Staff for the residence
  • Assist in training staff in the implementation of client s treatment plan, as needed
  • Schedule staff for the residence and ensure that all shifts are covered, while keeping overtime to a minimum
Documentation
  • Accurately document services provided at the time of service
  • Ensure that all support staff documentation is submitted to the local office on each Monday. Responsible for all medications; MAR s, count sheets, refills, and to ensure they are available for distribution
Communication
  • Report any contact with Case Manager to the Team Leader, as soon as possible
  • Ensure effective and regular communication with DD Team Leader/QP. Model appropriate communication for staff and consumers
  • Notify DD Team Leader/ QP, or Facility Director of any observed or reported situation that does not follow company policy, or endangers a client.
  • Assist other staff in problem solving situations with the clients
  • Report any contact with Case Manager to the DD Team Leader/QP as soon as possible
  • Express ideas clearly and be able to plan and execute work effectively
Quality Assurance and Improvement
  • Review data to make sure that it is correct and complete, on a regular basis
  • Review timesheets and make sure they are complete.
  • Monitor licensing checklist on a weekly basis.
Technical Knowledge
  • The ability to demonstrate appropriate interaction with consumer and community agencies/resources and agency requirements and procedures
  • The ability to understand and discuss concepts and information that relate to the services and supports being used; and understands the indicators of developmental delay, disability, or co-occurring disorders.
Cultural Awareness
  • The ability to demonstrate the delivery of services to divers population. Understands and can articulate how cultural differences can affect treatment. Ability to communicate and to provide competent and appropriate services to diverse populations.
  • The ability to understand the various cultures, genders, socioeconomic influences, and religious beliefs of the individuals served and advocates for those individual beliefs throughout the planning and plan implementation process.
Analytical Skills
  • The ability to recognize, monitor, and report regarding the needs and responses of the person receiving mental health and other services. Knows how to problem solve and get help regarding system issues that affect the person being served. Uses information about psychological, physical, emotional, spiritual, cultural and developmental issues to provide services in ways that are based on the individual s strengths, preferences and needs.
  • The ability to gather information on the individual s capabilities, gifts, behaviors, preferences, skills and needs for use in the development of the individual s individual plan. Evaluate situations in order to respond appropriately.
Decision-Making
  • Accurate appraisal of problems and conditions of person being served in a variety of settings and systems. Ability to synthesize individual s information from involved agencies or sources, and to formulate and implement an appropriate course of action in collaboration with these agencies or sources. Ability to recognize person s needs and to refer individual to appropriate professionals and resources. Makes appropriate decisions and /or referral in a timely manner.
  • The ability to balance support for the individual s stated choices against the core responsibilities. Limitations of position and potential risks to the person. To use information from different sources, specific to the individual, in order to present a complete  picture  of the situation/event. To assist the individual to use findings of assessments to develop strategies for obtaining needed resources and supports.

    To use information to make appropriate and timely decisions and/or…
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