Qualified Professional QP

• Flexible schedule
• Opportunity for advancement
• Training & development
• Wellness resources

Community Support Services, Behavioral Health, Case Management

Behavioral Health Services | Reports to Clinical Director | Locations Yanceyville, Roxboro, Greensboro, NC | - Full-Time

Across The Life Span, PLLC (ATLS) is an integrated behavioral health, primary care, and opioid addiction treatment organization serving Caswell County and surrounding North Carolina communities under NC Medicaid. We are committed to delivering whole-person, recovery-oriented care across all stages of life through a trauma-informed, culturally responsive clinical model.

The Qualified Professional (QP) provides direct, community-based behavioral health services to individuals with mental health and/or substance use disorders in accordance with NC Medicaid Community Support Team (CST) and Individual Community Support (ICS) service definitions. The QP works within a person-centered care framework, delivering individualized support, skills training, and care coordination to promote community integration, stability, and recovery.

This multi-site position serves consumers across the Yanceyville, Roxboro, and Greensboro service areas. The QP functions and collaborates closely with the multidisciplinary ATLS team to ensure continuity of care, documentation compliance, and achievement of individualized treatment goals.

• Provide individualized community support services including skills training in daily living, social functioning, illness self-management, and vocational readiness
• Deliver psychoeducation to consumers and natural supports regarding mental health symptoms, medications, coping strategies, and recovery principles
• Conduct functional assessments and contribute to the development and monitoring of Person-Centered Plans (PCPs) and Individualized Care Plans
• Provide crisis support planning, including development and review of individual Safety Plans in coordination with clinical supervisors
• Assist consumers with identifying and accessing community resources including housing, transportation, benefits, and social supports
• Support consumers in developing self-advocacy skills and engagement with their own recovery process
• Accompany consumers to community appointments, medical visits, and other activities of daily living as clinically indicated

• Participate in multidisciplinary treatment team meetings, case conferences, and clinical supervision sessions
• Coordinate with primary care providers, psychiatric staff, the ATLS Medical Director, and community partners to ensure integrated, holistic service delivery
• Collaborate with the CPSS peer support team to reinforce recovery milestones and community engagement
• Communicate consumer status updates, safety concerns, and treatment plan changes to the Clinical Services Manager in a timely manner
• Facilitate warm handoffs and referrals to higher levels of care as clinically appropriate

• Complete all required documentation in the electronic health record (EHR) within ATLS-established time frames, including progress notes, treatment plan updates, and service logs
• Ensure Comprehensive Clinical Assessments (CCAs), Person-Centered Plans (PCPs), and service authorizations are completed accurately and submitted within NC Medicaid deadlines
• Maintain documentation in compliance with NC Medicaid Community Support service definitions, HIPAA, and all applicable ATLS policies and procedures
• Participate in internal quality audits and support the QA/QI Officer in achieving compliance benchmarks
• Adhere to ATLS two-level document review workflow protocols
• Accurately track units of service and complete billing documentation in accordance with NC Medicaid requirements

• Complete all required annual and ongoing training including NC Medicaid required competencies, trauma-informed care, and cultural humility
• Maintain current knowledge of NC Medicaid behavioral health service definitions and policy updates
• Participate in new employee orientation activities and staff training as requested
• Fulfill mandatory reporting obligations per NC General Statutes
• Perform other duties as assigned by the Clinical Director or CEO

To qualify as a Qualified Professional under NC Medicaid definitions, the candidate must meet ONE of the…