Patient Access Associate

The Patient Access Associate is responsible for registering patients by obtaining individual identifying and demographic data for the patient’s permanent medical record. This position requires that patients are registered/admitted in an accurate and timely manner. The Associate will be responsible for obtaining signed statements from patients or their representative to protect the hospital’s interest. The Patient Access Associate is responsible for collecting the patient’s financial obligation.

• Register patients efficiently and accurately by obtaining signatures, complete all required forms and provide patients’ information as required by state and federal regulations
• Request financial payments at the time of registration
• Utilize initiative and maintain productivity
• Demonstrate professionalism and productivity when answering the phone
• Provide a positive customer experience

• High School graduate or equivalent
• Hospital/Clinical experience preferred

• Ability to comprehend and follow instructions
• Familiarity with Regulatory Standards
• Ability for rapid mental/muscular coordination simultaneously
• Ability to perform in emergency situations

• Requires sitting for long periods, sometimes in a confined space
• Lifting/carry up to 30 lbs
• Push up to 250 lbs
• Repetitive finger movement
• Repetitive twisting and pressure involving hand and finger mobility
• Reaching at all levels
• Stooping, bending, kneeling, or crouching
• Possible exposure to blood borne pathogens
• Working around machinery with moving parts