Catering Sales Manager

Job Description Summary

The Catering Sales Manager is responsible for driving the hotel's catering business. He/she will develop new catering business while also acting as a liaison between clients and operating departments to ensure repeat business and the successful execution of all events.

This position works mostly in an office environment.

• Standing/sitting for extended periods of time and moving about the hotel.
• Light work - Exerting up to 20 pounds of force occasionally, and/or up to 10 pounds of force frequently or constantly to lift, carry, push, pull or otherwise move objects.

• Ten to twelve hour shifts sometimes required.
• Must be flexible to work variable days of the week to include weekends and holidays.

• High school degree or equivalent required. College course work in related field preferred.
• A minimum of 5 years of catering sales experience in hotels.
• Sales experience in a hotel preferred.

• Achieve personal, team, and hotel catering revenue goals.
• Prepare and present effective and persuasive presentations to prospective clients.
• Negotiate, prepare, write and submit contracts in a timely manner.
• Engage with clients and collaborate with key members of the F&B team to ensure complete guest satisfaction.
• Inspect banquet and meeting space regularly and make necessary recommendations for repairs and improvements.
• Review event sheets and BEOs. Develop revenue forecasts and make revisions and adjustments as necessary.
• Create special themes and develop attractive menus.
• Prepare and distribute all Banquet Event Orders (BEO). Ensure all BEO paperwork is completed in a timely and accurate manner. Attend daily BEO meetings.
• Coordinate functions and activities with other department heads as appropriate and communicate the Meeting/Event planner’s needs to the appropriate staff.
• Accurately produce and/or review all sales contracts, rate agreements, and/or banquet/catering event orders.
• Check function/Event room set ups prior to client arrival, ensuring all details agree with client’s requirement and hotel standards. Ensure deficiencies are corrected by appropriate personnel.
• Arrange and conduct special events, site inspections, and off-site presentations for potential clients.
• Maintain high standards of personal appearance and grooming.
• Perform any other job-related duties as assigned.

A candidate for this position must possess the following applicable knowledge, skills and abilities and be able to demonstrate and provide applicable examples to support his/her competency.

• Ability to prepare signage for catering functions. Ability to create special themes and menus.
• Must have a track record of success for selling and interpersonal skills.
• Must have a high level of creativity for new ideas and service upgrades to improve our guest experience.
• Must have a strong knowledge of food and beverage products and current
• Excellent verbal and written communication skills.
• Excellent interpersonal and customer service skills.
• Excellent organizational skills and attention to detail.
• Strong analytical and problem-solving skills.
• Ability to prioritize and organize work assignments.
• Extensive knowledge of hotel and hospitality industry.
• Delphi and Opera PMS experience a plus.
• Proficient with Microsoft Office Suite or related software.
• Go Beyond@Sonesta Hotels WHO WE ARE

  We are an organization made up of people, thoughts and ideas – all working towards fulfilling our simple mission:
  To wow every guest, team member, partner & community we operate in by delivering quality, value & amazing hospitality .

  We will achieve our mission by being passionate about exceeding expectations - by being persistent, resilient, and constantly seeking new and creative ways to succeed. Doing the Right Thing and Going Beyond are our principles that guide everything we do.

  We are an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, national origin, religion, age, color, sex, sexual orientation, gender identity, disability,…