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Property Caretaker

Job in Sugar Mountain, Avery County, North Carolina, USA
Listing for: Vacasa
Full Time position
Listed on 2026-01-01
Job specializations:
  • Hospitality / Hotel / Catering
Salary/Wage Range or Industry Benchmark: 18 - 19 USD Hourly USD 18.00 19.00 HOUR
Job Description & How to Apply Below
Location: Sugar Mountain

Property Caretaker

Join to apply for the Property Caretaker role at Vacasa
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About The Company

We’re a vacation rental company where great people create exceptional experiences. From our humble beginnings with a simple idea, we've grown into a trusted industry leader delivering genuine hospitality to every guest. What sets us apart isn’t just our advanced technology or high property standards, but our culture of doing things the right way, building trust, and supporting each other as a team.

When you join Vacasa, you’re not just taking a job—you’re becoming part of a company that values your contributions, invests in your growth, and gives you the opportunity to make a real impact on the homeowners and guests we serve every day.

About This Job

The Property Caretaker supports an assigned portfolio of vacation rental properties with responsibilities including all aspects of property management, owner and guest relations, maintenance, and housekeeping. Supports cross-functionally across the team.

Compensation
  • $18 – $19 per hour. Actual pay will vary based on a candidate’s skill, experience, education, and/or location.
  • Up to $100 per month car allowance for eligible employees.
  • More benefits and company perks information below.
Essential Job Functions
  • Assist in the daily operations of the assigned portfolio of homes. Identify areas for improvement, assisting managers in process enhancements to drive efficiency and quality outcomes.
  • Support the team with escalated guest and homeowner concerns by responding to emails, calls, and tickets.
  • Perform light home maintenance (light bulbs, fix door hinges, unclog a toilet, etc).
  • Conduct regular inspections prior to guest and owner arrivals.
  • Resolve guest and homeowner concerns by responding to emails, calls, and tickets; partner with the management team on escalated issues.
  • Partner and assist your Business Development Representative and management team when new units join the portfolio.
  • Support cross-functionally across the team as needed.
  • Other duties as assigned because every day is different in hospitality!
Skills + Qualifications
  • Experience working in hotel, hospitality, vacation, or similar industry is highly preferred.
  • Minimum 1 year experience in housekeeping, maintenance, or similar role.
  • Excellent time management skills with the ability to change activity frequently and cope with interruptions.
  • Strong attention to detail.
  • Tech-savvy with experience using various digital systems and applications and comfortable using mobile apps, tablets, and various software platforms.
  • This role involves frequent travel between worksites, so reliable personal transportation is essential.
  • Dependable and prepared; showing up on time and ready to go is key to creating great stays for our guests and peace of mind for our homeowners.
  • Must be dependable, self‑motivated, and able to work independently while contributing positively to a collaborative team environment.
  • Comfortable talking to people—online or in person—and being able to share information in a way that’s clear, thoughtful, and represents the company in a positive way always.
Workplace Environment +

Physical Requirements
  • Work may take place indoors or outdoors, in a variety of settings including private homes, resorts, offices, and laundry facilities — often in varying weather conditions.
  • We’re in hospitality and our schedules can change based on guest and homeowner needs. Shifts may include early mornings, evenings, weekends, and holidays. We require flexibility to support this.
  • Reliable transportation required.
  • Regular travel within the locally assigned market and/or region.
  • Ability to move freely (balancing, climbing, crawling, driving, squatting, standing, stooping, walking, bending, pushing, pulling, reaching, and repetitive hand/finger motions) and lift up to a maximum of 50 pounds without assistance.
Benefits + Perks
  • Health/dental/vision insurance based on hours worked.
  • Employer‑sponsored & voluntary supplemental benefits based on hours worked.
  • 401K retirement savings plan with immediate 100% company match on the first 4% you contribute.
  • Health & dependent care flexible spending accounts based on hours worked.
  • Paid vacation & sick time.
  • Emp…
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