Operations Coordinator; Avon & Salvo,NC

Position: Operations Coordinator (Avon & Salvo,NC)
Location: Avon

Summary

Perform all housekeeping functions and assist the housekeeping managers to ensure the day-to-day operations of the housekeeping department are being met. This position will be critical in training all cleaners and inspectors to meet or exceed our housekeeping standards. This position has a structured bonus program.

Qualification Requirements

This position will be required to run housekeeping reports, oversee inventory, develop working relationships with vendors, and support cleaner/inspector training needs. In addition, assist the housekeeping managers with daily activities including but not limited to scheduling, cleaning, warehouse organization, inventory planning, and delivering guest/owner requests. The requirements listed below are representative of the knowledge, skill, and ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions.

Essential Functions

Assist the Housekeeping department with daily operations
Warehouse maintenance and upkeep
Inventory control and ordering supplies
Early check-in notification spreadsheet
Charge out for stock delivered to homes
Owner charge outs for linen usage and owner-requested cleans
Linen coordination/management
Maintain guest lost & found log, inventory, communications, and returns.
Inspections (mid-week and weekends).
Assist with cleaner orientation and training agendas.
Kitchen inventories in homes.
Support owner/guest requests and deliveries to homes.
Laundry tracking and support.
Maintain inventory of damaged/dirty items needing replacement for homes.
Coordinate and/or perform all office functions, especially on Saturdays and/or heavy turn days including but not limited to shift opening and closing.
Always treat homeowners/guests/team members with courtesy and respect.
Prepare and distribute assignment sheets/work boards to Housekeeping staff.
Maintain housekeeping supplies; build buckets, refill chemical products, and stock warehouse.
Document guest accidental damage reports to accounting processing.
Complete required housekeeping paperwork and weekly filing.
Employ excellent employee relations and team-building skills. Display honesty & integrity. Maintain open communication with the supervisor and all other departments.
Work under pressure and with a sense of urgency in a fast-paced environment.
Ensure overall consistency and efficiency of the Housekeeping department.
Adhere to company Health and Safety guidelines. Follow all company safety and security policies and procedures; report any maintenance problems, safety hazards, accidents, or injuries; complete safety training and certifications. Report immediately any accident and/or incident which may occur while at work.
Develop and maintain positive working relationships with others; support team to reach common goals; report concerns of other employees accordingly.
Ensure adherence to quality expectations and standards while maintaining the highest level of cleanliness and organization.
Act and assume all responsibilities of the housekeeping manager when necessary.

Knowledge, Skills, Abilities

Must be proficient in Microsoft Word & Excel.
Thorough knowledge of shift opening and closing, inventory control, ordering supplies, payroll, scheduling, and managing budgets.
Excellent verbal and written communication skills required.
Maintains a professional appearance.
Maintain confidentiality of proprietary information; protect company assets.
Ability to coach and train 1-5 housekeepers/inspectors at one time including mentoring housekeepers, housekeeping inspectors, and office coordinators.
Ability to multi-task, work in a fast-paced environment, and have a high-level attention to detail.

EXCELLENT PAY AND BENEFITS

medical, dental, vision, paid holidays, paid vacation, and retirement plan provided.

Background check, drug screen, and references required.

45,000 - 50,000 per year based on experience. Earn up to $40,000 in bonus'

Work Remotely

No

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Physical Requirement

Physical activities may include climbing, stooping, kneeling, crouching, reaching, walking, standing, pushing, pulling, lifting, grasping, feeling, talking, hearing, and performing repetitive motions. Employees must have the ability lift up to 25 pounds regularly. Must be able to climb three to four flights of stairs regularly as directed by supervisor. Able to work in all weather conditions.

Working Conditions

Work is performed primarily inside but you will be subject to extreme weather conditions.

Minimum Qualifications

Graduation from high school or GED equivalency.
Commercial cleaning experience preferred.
Hospitality experience preferred or experience in a related field.
Experience coaching and training of 1-5 housekeepers/inspectors required.
Strong verbal and written communication skills required.

Disclaimer

This job description has been designed to indicate the general nature and level of work performed by employees. It is not designed to contain or be interpreted as a comprehensive inventory of all duties,…