Assistant Manager; Caratoke Hwy

Assistant Manager (08813) - 558 Caratoke Hwy.

2 days ago Be among the first 25 applicants

Job Description

• Answering the phone or assisting carryout customers in a polite and courteous manner while being helpful and knowledgeable of our menu.
• Maintaining a perfect image according to standard.
• Knowing and demonstrating customer WOW steps:
• Apologize
• Give them what they want
• Give them something extra
• All Pizza makers must count pepperoni and ham on every order every day, no matter the topping amount when ordered.
• No one is allowed to clear pizzas before it is ready to place in the oven.
• Drivers must have $1 in coin change on every delivery.
• Drivers must say “Let me get your change” on every order — no exception.
• No one is allowed to carry more than $20 while on the clock, including personal money.
• No one is allowed to have a pocket knife or any weapon while working.
• Driver vehicles are to be neat and clean and in a positive image while working.
• Drivers are not to be routed early or checked in early from delivery.
• Pizza makers must wash hands prior to making products.
• Only proper procedure for products is allowed.
• Every driver must have completed Safe Delivery CBT.
• Every order is to be repeated for accuracy; name and address confirmed.
• Responsible for all results in assigned stores.
• Insuring food, labor, and service goals are within goal.
• P&L review with direct supervisor each month.
• Minimum 50‑hour work week with 1 day off and 1 on‑call day.
• Ensuring all stores meet or exceed minimum TIPS and Domino’s Pizza Standards.
• Insuring all stores are staffed and training all team members.
• Repair and maintenance in all stores is maintained.
• Ensuring all new products or ideas are implemented seamlessly.
• Ensuring all stores run at a minimum 4‑star level.
• Self OERs are performed the first week of each period, and appropriate corrections are made.
• Evaluations and raises are completed as needed and paperwork and D.O. notified.
• Follow‑through of all assignments, ensuring all reports and paperwork are turned in timely.
• Ensuring all reports and paperwork at the store level are complete and accurate.
• Knowledge of all product and operational standards.
• All safety and security procedures are followed and equipment is in working order.
• Store budgets maintained.
• All school lunches are prepared and delivered within standards needed by school.
• Provide accurate and detailed accountability and insure paper trail exists.
• All equipment is available and utilized correctly.
• Inventory checks performed on each store each month.
• Systems checklist and visit books utilized, in place, and used.

Not Applicable

Full‑time

General Business
Industries:
Software Development and IT Services and IT Consulting