Maintenance Supervisor Summit at Hendersonville

SUMMARY

Maintenance Supervisor oversees physical assets, general maintenance, apartment make‑readies, preventive maintenance and construction or rehabilitation projects for an apartment community. Responsible for walking and accepting units from construction, maintaining adequate inventory of supplies for repairs, and monthly maintenance budget monitoring. Must be flexible and able to work varied schedule, including weekends and some holidays as required.

• Supervises, schedules, and performs maintenance activities for the apartment community along with maintenance staff.
• Works with the office team and Community Manager (walking apartments, move‑in/move‑out reports).
• Determines weekly apartment make‑ready and Service Request schedules.
• Reports apartments that are ready to show to the Community Manager.
• Completes weekly/daily maintenance employee schedules and assignments in tandem with Community Manager.
• Communicates assignments and tasks to employees, ensuring they have all necessary instructions.
• Periodically checks work progress of each maintenance employee, providing immediate assistance and instruction as needed.
• Provides input to Community Manager regarding employee performance evaluations, resident compliments, corrective counseling needs, etc.
• Assists Community Manager in recruiting and interviewing potential staff members.
• Coordinates, schedules, and responds to resident/management requests and Service Requests for occupied apartments.
• Uses Service Request and schedules to establish priorities, determining with Community Manager which requests or emergencies should be top priority.
• Assigns Service Requests equally to Maintenance Technician(s).
• Monitors completion of Service Requests to limit call backs.
• Co‑ordinates warranty work orders with Vendors.
• Monitors the number of times a specific repair is repeated, determining course of action.
• Co‑ordinates, schedules, and prepares vacant apartments for move‑in.
• Walks all vacant units to determine make‑ready needs, coordinating effort with Community Manager to schedule and assign. Discusses major appliance or carpet replacement with Community Manager before taking action.
• Ensures all repairs/replacements necessary for apartment occupancy are completed.
• Ensures all trash from apartments is cleaned out before, during, and after make‑ready activity.
• Co‑ordinates and schedules appropriate safety and skills training for maintenance employees.
• Assesses training needs of maintenance employees and, along with Community Manager and Director of Maintenance, provides input for training programs.
• Provides one‑on‑one training to employees that may need to polish current skills or learn new skills.
• Prepares, trains, and encourages all levels of maintenance staff for promotional opportunities.
• Provides initial safety and safety equipment training for all new employees.
• Identifies and corrects hazardous community conditions.
• Tours property daily to look for needed maintenance and liability hazards, reporting to Community Manager.
• Repares hazards or assigns completion of these tasks to the Maintenance Technicians, also securing storage/pool areas, checking timers and listening for electrical shorts and malfunctioning motors.
• Periodically completes written property safety audits.
• Co‑ordinates, schedules, and performs preventive maintenance on equipment and apartments.
• Orders supplies while managing maintenance budget.
• Works with Community Manager and uses input from maintenance staff to determine supplies and equipment needs.
• Must get approval from Community Manager prior to placing orders for major expenditures and unbudgeted items.
• Provides input to Community Manager in determining needs for next fiscal year budget.
• Attendance is an essential job function.
• May be requested to assist in other communities if needed.
• Assists with hazardous weather problems, fires, floods, freezes, etc.
• Responsible for overall organization and cleanliness of work areas and maintenance shops.
• Attends and participates in industry and NHE’s training programs as required.
• Responsible for vendor management, contract monitoring and quality control.
• Performs the tasks of subordinate…