Inside Sales Manager​/Customer Program Manager

Position: Inside Sales Manager / Customer Program Manager

Arrow Electronics is a Fortune 100 company headquartered in Denver, CO, with 22,000 employees worldwide. Arrow offers technology solutions to a wide range of markets, including telecommunications, information systems, transportation, medical, industrial, and consumer electronics. Through a global network, we serve as a supply channel partner for over 100,000 original equipment manufacturers, contract manufacturers, and commercial customers.

• This position manages a geographically dispersed team and must report their Arrow office daily THIS IS NOT A REMOTE OR HYBRID POSITION.
• The Inside Sales Manager oversees the strategic and sales objectives for their team and creates tactical solutions to meet/exceed objectives.
• Actively enhances team through recruiting, hiring and creating personnel development plans.
• Identifies and nurtures high potential talent; plans succession for team and strategically partners with larger organization to build a talent pipeline for positions outside of immediate team.
• Monitors process, progress and results. Sets the team direction and priorities; accountable for team performance.
• Serve as the point person for sales team for strategy opportunities, problem resolution and escalated issues. Drives large deals for their team; negotiates aggressively in the deal process. Keeps both excellence in customer service and company profitability in mind during decision making processes.
• Uses rigorous logic and methods to solve difficult problems with effective solutions.
• Develops sales team to accurately enter & manage opportunities.
• Ensures information in the Opportunity Manager system is accurate and up-to-date.
• Reviews information consistently; actively manages opportunities.
• Measures performance against goals and evaluates results.
• Holds team accountable for the information in Opportunity Manager and provides course correction when necessary.
• Educate partners how to register opportunities and transact business with Arrow & vendor. Serve as subject matter expert on Arrow and vendor tools and processes.

• 5-8 years of related experience including, but not limited to:
• Managing a geographically dispersed team that is responsible for creating selling opportunities within specified strategic customer accounts
• Experience quoting complex drawings and parts quality strongly preferred.
• Experience working with electronics supply chain and distribution
• Experience supporting complex major accounts strongly preferred.
• Building influential internal and external relationships.
• Systems savvy, proficient in the use of Microsoft Office, Outlook, Teams.
• Excel proficiency strongly preferred.
• Demonstrated ability to manage complex client relationships, with a focus on delivering value and fostering long-term partnerships.
• Proven expertise in the local market, including key players, trends, and opportunities.

Fully office: 5 days in office

• Medical, Dental, Vision Insurance
• 401k, With Matching Contributions
• Paid Time Off
• Health Savings Account (HSA)/Health Reimbursement Account (HRA) Options
• Growth Opportunities
• Short-Term/Long-Term Disability Insurance
• and more!

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Annual Hiring Range/Hourly Rate: $ - $

Actual compensation offer to candidate may vary from posted hiring range based upon geographic location, work experience, education, and/or skill level. The pay ratio between base pay and target incentive (if applicable) will be finalized at offer.

Location: US-OH-Twinsburg, Ohio (Rockwell Site)

Time Type: Full time

Job Category: Sales

EEO Statement: Arrow is an equal opportunity employer. All applicants will be considered for employment without attention to race, color, religion, gender, age, sexual orientation, gender identity, national origin, veteran or disability status. (Arrow EEO/AAP policy)

We anticipate this requisition will be open for a minimum of five days, though it may be open for a longer period of time. We encourage your prompt application.

In any materials you submit, you may redact or remove age-identifying information such as age, date of birth, or dates of school attendance or graduation. You will not be penalized for redacting or removing this information.