Manager, Technical Support; Aseptic Production

Position: Manager, Technical Support (Aseptic Production)
Location: Clayton

About the Department You will be joining Fill & Finish Expansions (FFEx), which is responsible for all major expansion activities within aseptic production, solid dosage forms, finished products, fill & finish warehousing, and QC across all production areas in Product Supply. The area is anchored in Product Supply, Quality & IT, which globally employ approx. 20,000 of Novo Nordisk’s 50,000 employees.

FFEx is a newly established and growing area with the responsibility to design, plan, and build all new aseptic filling capacity across Novo Nordisk to serve the needs of millions of patients. We do it by rethinking our production facilities with the use of modern technology, as we are setting the standards for the aseptic production of the future. Facilities designed today which we will still be proud of 20 years from now.

FF Expansions has a global approach, where you will be working with multiple sites and cultures across the world.

What we offer you:

• Leading pay and annual performance bonus for all positions
• All employees enjoy generous paid time off including 14 paid holidays
• Health Insurance, Dental Insurance, Vision Insurance – effective day one
• Guaranteed 8% 401K contribution plus individual company match option
• Family Focused Benefits including 14 weeks paid parental & 6 weeks paid family medical leave
• Free access to Novo Nordisk-marketed pharmaceutical products
• Tuition Assistance
• Life & Disability Insurance
• Employee Referral Awards At Novo Nordisk, you will find opportunities, resources, and mentorship to help grow and build your career. Are you ready to realize your potential? Join Team Novo Nordisk and help us make what matters.

The Position Lead and manage assigned technical team in a 24/7 operations environment, to include overseeing day-to-day activities, optimizing processes, equipment and systems for efficiency, availability and quality. Manage team members and ensure alignment with the overall strategy of the organization, while implementing strategies and goals set by higher-level managers to contribute to the overall success of the organization.

Relationships Reports to Senior Manager or Manager.

Essential Functions Manage daily activities of the assigned technical team & ensure practices are standardized across shifts as needed and aligned with the department strategies

Ensure responsible equipment is designed, available, capable & accessible to meet production & business requirements

Ensure execution & improvement of technical tasks in alignment with project or site targets based on assigned area of responsibility

Identify continuous improvement opportunities & implement resulting process improvements to maintain & improve equipment performance & quality

Schedule & execute plans in coordination with development or manufacturing schedules

Manage, lead & coach direct reports to ensure a high performing collaborative team environment

Provide continuous feedback, structure & accountability to improve team performance

Drive technical discussion & problem solving

Create, develop, define & implement dynamic key performance indicators for areas of responsibility

Collaborate with department leadership for oversight of training, development, coaching, performance management, recruitment & employee relations

Govern behaviour based on the Novo Nordisk Way Follow all safety & environmental requirements in the performance of duties

Other accountabilities, as assigned

Physical Requirements Ability to work in an open office environment with the possibility of frequent distraction. Ability to travel up to 10% of the time (% can change on a case-by-case basis based on the role).Development Of People Supervisory. Ensure that reporting personnel have individual development plans (IDP), with…