Branch Manager - Sales and Service

Become part of the excitement.

As a Branch Manager – Sales and Service, you will develop and implement business plans that allow the branch and Company to achieve financial and service goals. You will manage all resources within the branch to maximize business relationships with current and potential customers and  this role you will:

Design and implement programs to maximize return on sales

Initiate new and improve existing programs that support the branch in meeting or exceeding financial performance metrics

Monitor competitive conditions in the territory, and recommend and implement changes as necessary

Monitor customer service levels, and take action to improve service as needed

Monitor inventory levels, and promote the sale of obsolete and overstocked material

Oversee preparation of branch budget, and document actual performance via the Branch Steering Committee Facilitate resolution of sales, service, and operational issues that arise to ensure branch achieves established objectives

Provide administrative approvals, maintain adequate Branch security, and maintain a safe working environment

Manage a large number of employees, and delegate effectively through key positions

Monitor activities to ensure compliance with government regulations and organizational policies and procedures, ensuring that all required branch activities are completed within established time frames

Develop and maintain business relationships with current and potential customers and suppliers

What you bring to the table:

Minimum 5 years experience required in sales, operations, service, management, or finance6+ years experience preferred:
Leadership experience in sales, operations, service, management, or finance4 year degree preferred

Knowledge of wholesale distribution industry and competitors in assigned territories and of supply chain management principles

Knowledge of the impact pricing decisions have on the profit and loss of the Company Knowledge of various suppliers and their respective product lines

Oral and written communication skills

Negotiation skills

Problem solving and conflict resolution skills

Ability to effectively supervise staff and achieve established branch, district, and Company results through others

Ability to develop and maintain relationships with customers and suppliers to achieve short and long term goals of branch

Ability to effectively train and instruct in either a group or individual setting

Ability to effectively present Company services and quality standards to customers

Ability to handle customer complaints and mediate customer disputes

Ability to motivate and influence others

Some travel required

Shift and

Hours:

Monday - Friday, 8:00am to 5:00pm.

Compensation Details:
The expected starting rate of pay for this position is $90,0000 annually, depending on experience. This position is also incentive eligible, based on specific and relevant business metrics.

This role requires the use of your personal vehicle for business purposes. Graybar offers a Fixed and Variable Rate (FAVR) reimbursement program to support eligible drivers. This program allows you to choose and drive your own vehicle, rather than a company-assigned car, and your reimbursements can help you build equity in your vehicle over time. Please note that certain vehicle requirements, such as age and original MSRP, may impact your eligibility for tax-free reimbursement.

More information about Graybar's FAVR reimbursement program will be shared upon hire.

The Value of Graybar:

At Graybar, we are known for our comprehensive benefits and our employee stock ownership plan! Most regular, full-time employees at Graybar may be eligible for a variety of benefits like:

Multiple plan options for Medical, Dental, Vision, and Prescription Drug benefits.

Lif…